A results driven, business focused and intellectually curious professional who strives to be challenged and takes pride in accomplishment. My experience reflects my strong analytical skills and attention to detail and my drive to create efficiencies and process where they lack. Skills that have been fostered in service-oriented environments with a service-oriented attitude. • Over 20 years of professional experience in Information Technology• Managing SDLC (Software Development Life Cycle) projects, training and support.• Proficient in PM (Project Management) with software development life cycle experience applicable to multiple projects.• Strong interpersonal relationship skills.• Accomplished Trainer and User Documentation specialist.• Effective leader. • Problem-solving• Successful communicator. • Effective decision-making.• Task-driven.• Team player.Technical Skills:Databases: Windows Vista/7/10; Oracle; MAC OS, Linux (intermediate) Applications/Tools: Microsoft Office (Word, Excel, Outlook, Access, PowerPoint, Visio, Project), Teamcenter (v10 and higher), SmarTeam, SharePoint, SAP ERP, LIMS and SQLBusiness Process Management Software: MS VisioHardware Tools: Catia (v4 and higher) MATLAB, Autodesk, NX, Amesim, Creo Parametric Programming languages: HTML, Java Script, XMLHRMS Systems: PeopleSoft Miscellaneous: Database Management, Camtasia studio, Articulate, Captivate, Webinaria, SDLC, ServiceNow, SRM, CRM, TortoiseSVN, uPerfrom, PeopleSoft, PAS, OOO, ATTAPS, Novatrack, Accurent (Mainspring)