In the Director position created the newly formed DevOps team to implement new application stack DevOps practices, and ensure smooth handoffs from the development to DevOps to Site Operations teams.

Design and manage projects that automate deployments, provision systems, and monitoring strategies for a variety of technology stacks. Use tools like Puppet, Jenkins, and Docker to create an internal PaaS solution for on demand development environments.

In the Director position manage multidiscipline IT team including Help Desk, PC Support, DBA, Business Reporting, Infrastructure, Developers, and IT Site Operations.

Supported network hardware and server applications as a member of the Technical Services team for Made2Manage, an enterprise-resource planning software product provider for small and mid-sized manufacturers.

Supported network hardware and server applications as a member of the TechnicalServices team for Made2Manage, an enterprise-resource planning software productprovider for small and mid-sized manufacturers. Duties and projects included:* Managed the periodic and emergency maintenance of all networkingequipment, including 50 Windows NT/2000 servers, a Cisco Pix firewall,an Exchange e-mail server, and eight Microsoft SQL servers on an ActiveDirectory network* Developed and executed infrastructure system migrations for:* Windows NT 4.0 server to Windows 2000 server upgrade (50 servers)* Microsoft SMS implementation* Microsoft SUS deployment* Microsoft Operations Manager* Exchange 5.5 to Exchange 2000 upgrade* Cisco 4506 Core network infrastructure switches

Served as customer support technician (phone and on-site) for the company’s 1500-plus customer sites, as well as provided pre-sales technical support to sales forcemembers.* Consulted, troubleshot, and implemented the Made2Manage SystemsEnterprise Suite and NT/2000 servers* Troubleshot and resolved hub, switch, workstation, and databaseperformance issues* Development of more than 50 written procedures and knowledgebasearticles for customers as well as internal support personnel, including themigration for FoxPro to SQL 2000 databases

Served as the Systems Administrator for the USS Yorktown, providing PC andnetworking support for entire ship. Duties and special projects included:* Designed and implemented seamless Novell-to-NT 4.0 server conversion* Managed the USS Yorktown’s navigational and engineering network,including 35 NT workstations and five NT servers* Installed and maintained the ship’s administrative network, including 60workstations, five servers, and 350 users* Direct management of three helpdesk personnel* Maintenance of Unix servers (Sun, HP-UX, and Solaris)