Shane Wallace

Shane Wallace Email and Phone Number

Global Engineering Manager at Panasonic North America @ Panasonic North America
Oak Brook, IL, US
Shane Wallace's Location
Oak Brook, Illinois, United States, United States
Shane Wallace's Contact Details

Shane Wallace personal email

n/a

Shane Wallace phone numbers

About Shane Wallace

I am a collaborative, detail oriented IT professional with a drive to create solutions that align supplier, organization, and end user objectives. Specializations: Thin clients, Windows XPembedded, Windows PosReady 7, Windows 8.1, Windows 10, Hyper-V Server 2008, Windows Server 2008 R2, Hyper-V Server 2012, Windows MultiPoint Server 2012 R2, Windows Server 2016.

Shane Wallace's Current Company Details
Panasonic North America

Panasonic North America

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Global Engineering Manager at Panasonic North America
Oak Brook, IL, US
Website:
bit.ly/2nrQeud
Employees:
11400
Shane Wallace Work Experience Details
  • Panasonic North America
    Panasonic North America
    Oak Brook, Il, Us
  • Panasonic North America
    Global Engineering Manager
    Panasonic North America Jun 2017 - Present
  • Mcdonald'S
    Global It Product Owner- Restaurant Technology
    Mcdonald'S Mar 2016 - Jun 2017
    Chicago, Illinois, Us
    Global Product Owner for 5 categories: POS, KVS, Tablet, Kiosk, and Server. Define global technical specifications for all hardware and build/maintain global images for 119 countries, totaling over 36,000 restaurants. Serve as McDonald's Liaison to Panasonic, PAR, NCR, Dell/Dell WYSE, Lenovo, HP, Texas Digital, Everbrite, Delphi, and Acrelec. Accountable for the review, rejection and/or approval of all RFPs prior to submission to Global Governance for final approval.
  • Mcdonald'S
    Product Engineer (Technical Consultant-Americas)
    Mcdonald'S Sep 2014 - Mar 2016
    Chicago, Illinois, Us
    Technical liaison to North America, Central America, and South America to identify technology needs, define market roadmaps for a 1 year /2 year/5 year forecast. Served as the subject matter expert during the deployment project phase and provided end user support to market IT teams.
  • Mcdonald'S
    Business Technology Analyst
    Mcdonald'S Aug 2012 - Sep 2014
    Chicago, Illinois, Us
    Led research and development for a new kitchen production system to enhance efficiency speeds, reduce technology costs, and maximize reliability for a 24 hour/7day operation. Partnered with Microsoft to take an existing technology solution from the education market and convert to the QSR industry.
  • Micros Systems Inc
    Implementation Specialist/Programmer
    Micros Systems Inc Jan 2011 - Aug 2012
    Columbia, Maryland, Us
    -Serve as the technical consultant for sales team at on-site demonstrations with potential customers-Lead communication/expectation meeting with customers following initial contract negotiation and agreement with sales-Program and test custom databases, financial reports, and payroll interfacing for QSR, Full Serve, and Bar/Grill Restaurants-Install, configure, and test credit card/gift card payment processing via Merchant Link TransactionVault and Heartland Direct-Conduct end-user (owner to restaurant staff) training sessions and provide on-site, go-live support after system installation
  • Custom Business Solutions
    Implementation Project Manager
    Custom Business Solutions Aug 2006 - Dec 2010
    Irvine, California, Us
    -Technical liaison between client, general contractor, city inspectors (code enforcement/health), and internal installation team for new construction or remodeled sites-Configuration of highly customized POS systems with multiple interfaces including inventory, payroll, labor scheduling, recipe viewer, and popular third party software: Midnite Express Slipstream for credit/gift cards, Open Table, Groupon, Exit 41-Deployed multi-unit, Web-based management reports via customized ASP.NET Web interface portals -Built solid team of technicians, electricians, and programming partners to support clients in Texas, Oklahoma, Missouri, and Canada, serving as main point-of-contact to resolve customer issues quickly and effectively

Shane Wallace Skills

It Hardware Support Computer Hardware Troubleshooting Software Project Management Software Documentation Software Installation Technical Analysis Restaurant Management Leadership Team Leadership Training Vendor Management Team Building Cross Functional Team Leadership Customer Service Management It Management Program Management

Shane Wallace Education Details

  • University Of Illinois Springfield
    University Of Illinois Springfield
    It Project Management
  • University Of Illinois Springfield
    University Of Illinois Springfield
    Management Information Systems/Project Managment
  • Liberty University
    Liberty University
    Management Information Systems

Frequently Asked Questions about Shane Wallace

What company does Shane Wallace work for?

Shane Wallace works for Panasonic North America

What is Shane Wallace's role at the current company?

Shane Wallace's current role is Global Engineering Manager at Panasonic North America.

What is Shane Wallace's email address?

Shane Wallace's email address is sh****@****nic.com

What is Shane Wallace's direct phone number?

Shane Wallace's direct phone number is (877) 414*****

What schools did Shane Wallace attend?

Shane Wallace attended University Of Illinois Springfield, University Of Illinois Springfield, Liberty University.

What are some of Shane Wallace's interests?

Shane Wallace has interest in Education.

What skills is Shane Wallace known for?

Shane Wallace has skills like It Hardware Support, Computer Hardware Troubleshooting, Software Project Management, Software Documentation, Software Installation, Technical Analysis, Restaurant Management, Leadership, Team Leadership, Training, Vendor Management, Team Building.

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