Shane Webb Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

London, United Kingdom

Role and Responsibilities• Responsible for the management of all I.T. systems within Sporting Technology• Managing new client relationships and working with them to develop solutions• Management of outsourcing development and ensuring that projects are delivered on time and on budget• Project management of new projects• Meeting with directors to discuss future developments and targets• Consultancy of system development for stakeholders within the organisation• Product delivery to clients including benefits realisation

London, United Kingdom

London, United Kingdom

My responsibilities as the Director of Systems and Technology are to the corporate group of both Swimming Nature and Sporting Technology. Swimming Nature currently provides aquatic education to over 5,000 students around the United Kingdom each week and employs over 100 staff. This diverse role requires strategic planning, and management of a team which incorporates graphic design, web development, marketing, and process development. As the facilitator my responsibility is to deliver systems to ensure the business growth and scalability throughout, not only the United Kingdom, but also the world.ResponsibilitiesSystems and Technology• Scalability of systems• Quality assurance of service delivery• Direction of all system development to ensure extensive data is captured for quality and development• Ensuring Service Level Agreements are adhered to• Development of frameworks supporting training delivery including instructor Continuing Professional Development• Management of outsourcing, including system maintenance• Introducing systems that provide continued feedback and accountabilityMarketing• Brand management• PR and B2B media development• Outreach management• Online and offline marketing campaigns• Content and idea creation for client communicationAchievements• Inception, direction, presentation and development of the Digital Lesson Plans which won the ‘Innovative Concept of the Year’ award at the ‘Active Training Awards 2014’• Development of lead tracking systems to monitor new business which has seen 90% of enquiries responded to within Service Level Agreements• Data analysis and segmentation for focused marketing to ensure that campaigns are targeted• Development of online bookings which includes a unique and bespoke course search platform which ensures that clients are presented with the most appropriate courses for them.• Articles in industry publications which have increased exposure and lifted awareness of the organisation

United Kingdom

Role and Responsibilities• Responsible for the management of all I.T. systems within Sporting Technology• Managing new client relationships and working with them to develop solutions• Management of outsourcing development and ensuring that projects are delivered on time and on budget• Project management of new projects• Meeting with directors to discuss future developments and targets• Consultancy of system development for stakeholders within the organisation• Product delivery to clients including benefits realisationKey Achievements• Project managed the development of the Flow Product range, from branding to development of new products to make a new suite of software• Managed the successful implementation of a project in conjunction with Westminster council to provide analysis tools to examine the ROI in swimming development in central London• Implementation of support and training processes and systems for clients• Successful implementation of a case study client to provide analysis of systems outside the realm of swimming• Successful migration of a new server to provide scalability• Implementation of merchant services within the software suite• Implementation of a Single Sign On system using Central Authentication Service• Implementation of web services to provide client system information integrated into their public facing websites• Key role in the development of marketing material

London

Role and Responsibilities• Developed system design and architecture• Developed database development and design including data warehousing to provide efficient reporting• Undertook overviews of day to day running of servers and user systems• Developed application functionalities• Set requirements and implemented new features within client applications• Undertook maintenance and updating of client public web sites• Troubleshooted server problems and provide efficient solutions• Proposed new configurations and analysis on upgrades to provide the most effective IT system• Provided user support for system issues• Provided updates and user feedback to problems or feature requestsKey Achievements• Advancements within client booking software to provide improvements and efficiency in transaction handling• Implementation of a licensing model for use licensing clients to provide system security and privacy between licensees• Successfully upgraded applications to Stuts 2.0 from Struts 1• Successful management of development in Android and IPhone applications for use with clients to view and input information

Melbourne, Australia

Role and Responsibilities• Implemented business logic using UML modelling• Developed a transaction server using Java to handle secure card payments• Implemented encryption techniques using RSA and AES encryption for secure card transactions• Used C# and VB to develop applications for interaction with a smart card device• Implemented a Tomcat web server to host web servlets• Developed of a website using Java servlets• Implemented a load balancer using The Linux Virtual Server• Tested developed software• Worked closely as part of a team and end users to help to determine requirements and functionality• Liaised with partner companies during the developmental process• Troubleshooting of technical problems• Involvement in the shaping of the application and its functionalityKey Achievements• The successful implementation of the software resulted in an alliance with a high-profile bank and a partnership with a European Government• Active involvement in developing an intricate security system designed to protect the user’s information• Ensured products met requirements and were completed by the agreed deadlines• Team Leader responsible for the training of the new team leaders

Graduate Certificate Of Product Management, Business & Finance

Bachelor Of Science In Computer Science