Shane Willis work email
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Shane Willis personal email
I'm an Oregon Institute of Technology graduate working full-time as a Systems Administrator for SecurePoint, LLC., a small Lake Oswego based MSP, primarily serving clients in the greater Portland-Metro area. The business has evolved greatly over the past couple of years and we are excited to continue growing as an organization, bringing on new clients who are either growing into a need for managed IT services or who are having difficulties with their existing service provider. When I am not doing IT, I also moonlight as a Tasting Room Associate and am still employed part-time at Alexana Winery. I've also poured for events at Arbor Brook Vineyards and Cooper Mountain Vineyards on multiple occasions. The subject of wine has been a passion of mine and I enjoy being able to share my experience with new and experienced folk in the industry alike. While I was pursuing my degree at OIT, I worked on campus as a Help Desk Technician for the Portland-Metro ITS department. Responsibilities included responding to and documenting calls to IT-related issues, assisting users with troubleshooting and resolving technical problems, and managing the onsite server and network infrastructure. With a great interest in computer technology, networking, and software development, I am always looking to learn new subject that help advance my knowledge and expand on what I already know in those respective fields, as well as learning new subjects that may or may not relate to my current interests.
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Systems AdministratorSecurepoint, LlcTualatin, Or, Us -
Systems AdministratorSecurepoint, Llc Jan 2024 - PresentLake Oswego, Oregon, United States -
Lead It Support Technician, Level 3Securepoint, Llc Jan 2023 - Jan 2024Lake Oswego, Oregon, United States -
It Support Technician, Level 1 & 2Securepoint, Llc Oct 2021 - Jan 2023Lake Oswego, Oregon, United States -
Senior Tasting Room AssociateAlexana Estate Vineyard & Winery Jun 2021 - PresentNewberg, Oregon, United StatesAfter just over a year in my role as a Tasting Room Associate, I was promoted to the role of Senior Tasting Room Associate. This position brought additional responsibilities that were more managerial in nature, including fulfilling the role of Manager-on-Duty on days the Tasting Room Manager and Lead were not present. -
Tasting Room AssociateAlexana Estate Vineyard & Winery Feb 2020 - Jun 2021Newberg, Oregon, United StatesOnce I was of legal age to serve alcohol, I was advanced to the position of Tasting Room Associate. The role of my position transitioned to the following: •Interacted with clients through their wine tasting experience for the purpose of boosting wine sales and promoting brand loyalty.•Poured samples of wine for develop relationships to promote the Revana Family Wines brand image.•Educated guests about the history and wines of Alexana Winery to reinforce standards of the brand. -
Tasting Room Assistant & HostAlexana Estate Vineyard & Winery Jun 2015 - Feb 2020Newberg, Oregon, United States•Daily functions included being responsible for maintaining a clean and efficient work environment in the kitchen and tasting room. This included managing the logistics of setup for client reservations.•Hosted clients by acting as a greeter, which includes the assignment of clientele to tasting room associates.•Provided technical assistance for the on-site POS and computer systems, including computer setup for 3 administrative employees. •Increased the efficiency for wine sales and client turnover by overhauling the previous organizational structure of the wine cellar. Manage and restock the wine cellar to maintain an efficient storage arrangement.•Catered for events that have taken place on the property, including a wedding, a foundation for cystic fibrosis dinner hosted by the wine maker of Alexana, and a dinner hosted by the President of Revana Wines. -
Its Helpdesk TechnicianOregon Institute Of Technology Sep 2019 - Jul 2021Wilsonville, OregonThis position began as a 6 month internship, but at the end of my 6 month term, I was requested to remain working as a part-time employee. My role as a technician included the following: •Provided technical support for OIT staff, faculty, and students both virtually and in-person on a wide variety of issues ranging from software troubleshooting to network accessibility. •Managed and maintained the existing onsite server and network infrastructure. •Accomplished numerous projects that served to improve the help desk’s management capabilities, including the provisioning of a hypervisor for the purpose of constructing and deploying Windows 10 images to the on-campus computers available to staff and students. -
Contract Technical WriterPdq Manufacturing Aug 2019 - Apr 2020Tualatin, Oregon•Drafted, reviewed, and revised instructional documents that served to inform clientele and end users of the use and function of PDQ’s access control line of products.•Provided technical input into service documents that were distributed to clientele to improve customer satisfaction with the products and services provided by PDQ.•Designed a variety of graphics and images to be used on public-facing documentation for instructional purposes.
Shane Willis Skills
Shane Willis Education Details
Frequently Asked Questions about Shane Willis
What company does Shane Willis work for?
Shane Willis works for Securepoint, Llc
What is Shane Willis's role at the current company?
Shane Willis's current role is Systems Administrator.
What is Shane Willis's email address?
Shane Willis's email address is sh****@****oint.de
What schools did Shane Willis attend?
Shane Willis attended Oregon Institute Of Technology.
What skills is Shane Willis known for?
Shane Willis has skills like Microsoft Office, Customer Service, Microsoft Excel, Research, Photography, Social Media, Information Technology, Technical Writing, Adobe Photoshop, Windows, Macos, Linux.
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Shane Willis
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