o Developed and implemented program management policies, procedures, and standardso Onboarded and mentored seven project management experts from different areas of the companyo Aligned the organization on project terms and created an automated system for project trackingo Created and managed central hub for merger and acquisition effortso Standardized the annual strategic planning process and introduced a weighted scoring process

• Senior Strategy Consultant (Golden Valley, MN) o Guided company leadership through major strategic reporting changes initiated by parent company o Coordinated and led bi-weekly and quarterly updates on top global company priorities o Prepared executive leadership for discussions with parent company on decommissioning initiatives that changed the strategic direction of the organization o Led the alignment of company wide costs and benefits with senior and executive leadership on top company initiative and communicated the results with parent company o Formed an agile team and delivered results within the first sprint on a project that had not seen results in over one year – completed the project within three months• Senior Transformation Manager (Munich, Bavaria) o Led gap analysis and strategic planning sessions with operating entities in eight different countries in order to enhance and harmonize processes, leading to $118 million of impact o Partnered with leadership to create the framework for the new international business model o Facilitated the creation of a new project management software to be used worldwide and trained thirteen countries on how to use it• Senior Project Manager (Golden Valley, MN) o Introduced Robotics Process Automation to the company and created team structure o Guided projects from ideation thru implementation, resulting in over $1 million in savings o Chosen for a three month assignment at parent company in Germany to implement new accounting software o Collaborated with agile team to prevent over 22,000 negative client impacts o Created and managed all client-facing letters sent out by the company for negative client impacts

• Escalations Manager (Golden Valley, MN) o Presented and influenced escalated client cases to senior leadership with a 100% success rate o Managed data collection activities with team and created a new staffing model, allowing the team to be appropriately staffed for the first time in years o Led closing activities, audited team performance, and managed process improvements o Volunteered for a rotation in the Call Center to improve business acumen, led the team in metrics