Shane Akhavan Email & Phone Number

Box Hill, Vic, Au

Melbourne, Victoria, Australia

Taking on this senior sales and business development role when Palermo Perfumes was expanding nationally, my relationship management, business leadership and commercial management strengths have been highly beneficial. From establishing savvy sales and marketing strategy, to recruiting and training committed team members, I have driven continual revenue growth across the multi-branded product portfolio (including via a significant increase in the customer base). As the team leader of five stores with 40+ staff, some of my MOST NOTABLE ACHIEVEMENTS have included:>> Contributing to the foundation of viable and sustainable sales operations as a business development specialist, including new worksites with market-aligned sales strategy>> Implementing sales and marketing strategy as well as best-practice customer service plans, protocols and techniques, to strengthen the ability to attract, engage and maintain>> Applying robust relationship management and team leadership capabilities, to expand and deepen the customer base and to motivate high-performing sales and marketing >> Influencing continuous improvement and positive change management, via monitoring of existing scope/output, such as more efficient in-store stock-takes and reconciliations

Melbourne, Victoria, Australia

As the general manager of these residential and commercial painting operations, I was equally focused on business development as well as business execution. This included commercial management and team leadership of concurrent projects, for a variety of customers, as well as the development of sales and marketing strategy involving multiple channels (incl. social media).Responsible for a significant revenue increase revenue within my 18 months as general manager, some of my MOST NOTABLE ACHIEVEMENTS included:>> Securing numerous cost-beneficial preferred supplier contracts underpinned by interpersonal and engaging relationship management, as well as attentive and motivational team leadership>> Identifying, pursuing and capturing new business development opportunities, including via comprehensive market research that influenced intelligent sales and marketing strategy>> Implementing multi-faceted business development and sales and marketing strategy, where key customer needs were accommodated, while best-practice customer service protocols were initiated>> Contributing to the recruitment and training and coaching of staff, both as a supportive team leader that addressed performance issues and as the champion of growth-focused change management

Melbourne, Victoria, Australia

Identifying a gap in the market, I established this commercial and residential cleaning service that still remains in operation today (it was sold as an ongoing concern). Facilitating business development and sales and marketing strategy that ensured YOY revenue growth, King Clean rapidly gained a reputation for highly professional, needs-tailored customer service and relationship management.As the team leader of up to 12 staff members attending to 250+ monthly contracts, some of my MOST NOTABLE ACHIEVEMENTS included:>> Keeping pace with the latest market trends, undertaking responsive business development and change management to ensure our market competitiveness (e.g. equipment upgrades)>> Gaining trust and advocacy among target markets, such as the real estate industry, which led to regular referrals and recommendations – actively gathered and actioned customer feedback>> Using Agile thinking to continually adapt and improve practices/processes, as well as business development strategy – also gathered technical insights (e.g. commercial management)>> Building a team of high-performing customer service professionals that prioritised positive relationship management, including as a motivational team leader, as well as trainer and coach

Melbourne, Victoria, Australia

My fine-tuned strengths in sales and marketing, as well as commercial management and relationship management, were regularly applied here to negotiate and secure residential property deals. I had a very high strike rate for closing deals across the multimillion-dollar sales portfolio, including on high-end properties. I regularly exceeded sales targets and was recognised as one of the best-performing sales agents.Adept at delivering cost-beneficial business development, as shown as former team leader of fast-paced customer service operations, some of my MOST NOTABLE ACHIEVEMENTS included:>> Establishing trust and rapport with a range of stakeholders, including international customers that were appreciative of my multilingual communication skills (incl. for complex sales negotiations)>> Conducting comprehensive market research and analysis, aligned with overarching sales and marketing strategy, to ensure all customer needs/expectations were factored in and responded to>> Demonstrating commercial management and sales and marketing expertise, whether guiding clients through complex sales contracts, or providing highly informative property and market reports>> Facilitating positive and collaborative relationship management among a range of parties, including landlords, subcontractors, customers and their families, as well as sales and marketing cohorts

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Malaysia

Bachelor'S Degree, Business/Commerce, General

Diploma, Business, Management, Marketing, And Related Support Services

Bachelor'S Degree, Architecture Technology

Diploma Of Architecture, Architecture

Bachelor'S Degree, Real Estate