Business Development Manager ► Sales & Marketing Strategy | Team Leadership | Relationship Management | Commercial Management | Change ManagementAs an inspirational, engaging and attentive business development manager, I have a proven track record of escalating steady revenue growth across various companies and industries. The sales and marketing strategy I deliver, where robust relationship management and responsive change management are prioritised, is complemented by my hands-on, motivational team leadership. The customer sales and service operations I manage (including those I have established from the ground up) are high-performing and market-attuned. Whether I am overseeing multiple worksites, products and teams, addressing complex customer complaints, or implementing revamped sales and market strategy, I remain consultative and influential. Also fluent in multiple languages, including Mandarin and Persian, my CORE TECHNICAL STRENGTHS include:>> research & analysis>> workshops & presentations>> training & coaching>> executive pitches>> project management>> client relations>> sales techniques>> technical advancements>> new market entries>> contract negotiations>> performance targets>> customer serviceRegularly driving business developments that assure market competitiveness, some of my MOST NOTABLE ACHIEVEMENTS are:>> Meeting and exceeding performance targets, including revenue growth, via sales and marketing strategy involving multiple channels and metrics (incl. social media)>> Initiating market-attuned business development and change management, whether implementing new sales techniques, or recruiting and coaching new personnel>> Applying commercial management strengths to optimise financial agreements, navigate and report on market economics, and achieve significant revenue targets>> Overseeing business development influenced relationship management, both as a customer centric team leader and mentor, and as key contact for business partners
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Area Sales ManagerPalermo PerfumesBox Hill, Vic, Au -
Area Sales ManagerPalermo Perfumes Oct 2019 - PresentMelbourne, Victoria, AustraliaTaking on this senior sales and business development role when Palermo Perfumes was expanding nationally, my relationship management, business leadership and commercial management strengths have been highly beneficial. From establishing savvy sales and marketing strategy, to recruiting and training committed team members, I have driven continual revenue growth across the multi-branded product portfolio (including via a significant increase in the customer base). As the team leader of five stores with 40+ staff, some of my MOST NOTABLE ACHIEVEMENTS have included:>> Contributing to the foundation of viable and sustainable sales operations as a business development specialist, including new worksites with market-aligned sales strategy>> Implementing sales and marketing strategy as well as best-practice customer service plans, protocols and techniques, to strengthen the ability to attract, engage and maintain>> Applying robust relationship management and team leadership capabilities, to expand and deepen the customer base and to motivate high-performing sales and marketing >> Influencing continuous improvement and positive change management, via monitoring of existing scope/output, such as more efficient in-store stock-takes and reconciliations -
General ManagerA Painting Pty Ltd Feb 2018 - Oct 2019Melbourne, Victoria, AustraliaAs the general manager of these residential and commercial painting operations, I was equally focused on business development as well as business execution. This included commercial management and team leadership of concurrent projects, for a variety of customers, as well as the development of sales and marketing strategy involving multiple channels (incl. social media).Responsible for a significant revenue increase revenue within my 18 months as general manager, some of my MOST NOTABLE ACHIEVEMENTS included:>> Securing numerous cost-beneficial preferred supplier contracts underpinned by interpersonal and engaging relationship management, as well as attentive and motivational team leadership>> Identifying, pursuing and capturing new business development opportunities, including via comprehensive market research that influenced intelligent sales and marketing strategy>> Implementing multi-faceted business development and sales and marketing strategy, where key customer needs were accommodated, while best-practice customer service protocols were initiated>> Contributing to the recruitment and training and coaching of staff, both as a supportive team leader that addressed performance issues and as the champion of growth-focused change management
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Managing DirectorKingclean Mar 2016 - Oct 2018Melbourne, Victoria, AustraliaIdentifying a gap in the market, I established this commercial and residential cleaning service that still remains in operation today (it was sold as an ongoing concern). Facilitating business development and sales and marketing strategy that ensured YOY revenue growth, King Clean rapidly gained a reputation for highly professional, needs-tailored customer service and relationship management.As the team leader of up to 12 staff members attending to 250+ monthly contracts, some of my MOST NOTABLE ACHIEVEMENTS included:>> Keeping pace with the latest market trends, undertaking responsive business development and change management to ensure our market competitiveness (e.g. equipment upgrades)>> Gaining trust and advocacy among target markets, such as the real estate industry, which led to regular referrals and recommendations – actively gathered and actioned customer feedback>> Using Agile thinking to continually adapt and improve practices/processes, as well as business development strategy – also gathered technical insights (e.g. commercial management)>> Building a team of high-performing customer service professionals that prioritised positive relationship management, including as a motivational team leader, as well as trainer and coach -
Sales AgentNational Property Management Feb 2015 - Jun 2017Melbourne, Victoria, AustraliaMy fine-tuned strengths in sales and marketing, as well as commercial management and relationship management, were regularly applied here to negotiate and secure residential property deals. I had a very high strike rate for closing deals across the multimillion-dollar sales portfolio, including on high-end properties. I regularly exceeded sales targets and was recognised as one of the best-performing sales agents.Adept at delivering cost-beneficial business development, as shown as former team leader of fast-paced customer service operations, some of my MOST NOTABLE ACHIEVEMENTS included:>> Establishing trust and rapport with a range of stakeholders, including international customers that were appreciative of my multilingual communication skills (incl. for complex sales negotiations)>> Conducting comprehensive market research and analysis, aligned with overarching sales and marketing strategy, to ensure all customer needs/expectations were factored in and responded to>> Demonstrating commercial management and sales and marketing expertise, whether guiding clients through complex sales contracts, or providing highly informative property and market reports>> Facilitating positive and collaborative relationship management among a range of parties, including landlords, subcontractors, customers and their families, as well as sales and marketing cohorts
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General ManagerHunky Dory Sep 2011 - Aug 2015Melbourne, Victoria, Australia -
Sales AssistantVero Property Mar 2013 - Feb 2015Melbourne, Victoria, Australia
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Event ManagerEntertainment Team Sep 2009 - Oct 2011Malaysia
Shane Akhavan Education Details
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Business/Commerce, General -
Cambridge CollegeBusiness, Management, Marketing, And Related Support Services -
Real Estate
Frequently Asked Questions about Shane Akhavan
What company does Shane Akhavan work for?
Shane Akhavan works for Palermo Perfumes
What is Shane Akhavan's role at the current company?
Shane Akhavan's current role is Area Sales Manager.
What schools did Shane Akhavan attend?
Shane Akhavan attended Deakin University, Cambridge College, Ucsi, Ucsi, Deakin University.
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