Shane Williams Email and Phone Number
Shane Williams work email
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Shane Williams personal email
Over the past four years, I've been diving deep into the world of software development, fuelled by my love for problem-solving. My managers and coworkers often say I'm persistent, diligent, and user focused. I take pride in crafting smart and scalable solutions, and am always on the self-driven learning path through course work and certifications.I love coding, making people’s lives easier, and having fun!For me, it's not just about the technical side of things; teamwork and communication are just as important. I feel a good team is the recipe for success and asking for help is a sign of strength.
Resourcekraft Energy Management Solutions
View- Website:
- resourcekraft.com
- Employees:
- 21
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Software EngineerResourcekraft Energy Management Solutions Apr 2024 - PresentLimerick, County Limerick, Ireland• Collaborated with global businesses to deploy solutions for their hardware and software needs related to the world of energy and power• Integrated modern cross platform solutions with EV charging protocols, optimizing smart charging algorithms, and make informed hardware decisions, reducing energy wastage and promoting the adoption of utility-scale renewables
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Software EngineerFull Stack Energy Apr 2024 - PresentFull Stack Energy was established as a solutions services division of ResourceKraft due to the increasing demand for bespoke energy solutions, particularly from the US market.*For experience, see ResourceKraft entry -
Software EngineerFreelance Jan 2021 - PresentCastlebar, County Mayo, IrelandFocused on contributing to open source software and in providing pro-bono development for small businesses and individuals.
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Software DeveloperBiorender Nov 2023 - Jun 2024Castlebar, County Mayo, Ireland• 40+ internal tools and features handled throughout development life cycle (AWS, MERN, Fastify, GCP, Git, JIRA, Docker, Redis)• Automating key ticket drivers by developing business specific micro-services leveraging GCP and RESTful APIs (both custom built and from third-party tooling)• Key contributor to quarterly planning and execution of departments set objective• Administration of key tooling: Zendesk, Intercom, ReTool, Slack-Bots, Notion-Bots -
Full-Stack Software DeveloperBiorender Jun 2022 - Nov 2023Ottawa, Ontario, CanadaEnterprise | App Experience | Internal Tools• Crucial role in enterprise team led to releasing of 2 major features, expanding customer base and boosting company growth.• Collaborating with cross-functional teams including designers, product managers, and other developers to create high-quality products.• Developing and maintaining web applications using React.js and other related technologies.• Participating in code reviews and providing constructive feedback to other developers
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Customer Support OperationsBiorender Jan 2021 - Jun 2022Sligo, County Sligo, IrelandCustomer Experience (CX) Support Specialist | Customer Support Operations Engineer• Pivotal CX support role, achieved >95% satisfaction.• Led app development resulting in >75% automation, 33% faster response time, and 15% higher customer engagement.• Contributed to $50k+ annual savings through automation, saving 100+ working hours weekly.• Opened team to take on >$1,000,000 per year in quote requests, reducing manual involvement by >50%, and opening feature to 3x more customers.
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Quality Control InternDominion City Brewing Co. Sep 2017 - May 2018Ottawa, Canada Area• Improved yeast culture reporting using aseptic techniques and microbiology knowledge.• Enhanced food preservation, processing, and packaging methods through extensive product testing under various conditions.• Ensured product compliance with Ontario Law and Regulations and Standard Operating Procedures. -
Technical Support AnalystInnovapost May 2013 - Jun 2015Ottawa, Canada Area• Deployed JavaScript and MySQL scripts for team automation tasks and data handling.• Served as the primary French-speaking agent during night shifts for a large client base.• Conducted various studies, including outage mapping, issue trend identification, and reporting to management.
Shane Williams Skills
Frequently Asked Questions about Shane Williams
What company does Shane Williams work for?
Shane Williams works for Resourcekraft Energy Management Solutions
What is Shane Williams's role at the current company?
Shane Williams's current role is Experienced Software Engineer.
What is Shane Williams's email address?
Shane Williams's email address is sh****@****der.com
What skills is Shane Williams known for?
Shane Williams has skills like Chromatography, Collaborative Problem Solving, Git, Cell Biology, Cli, Oracle Database, Notion Productivity Software, Biotechnology, Microsoft Visual Studio Code, React.js, Nosql, C (Programming Language.
Who are Shane Williams's colleagues?
Shane Williams's colleagues are Niamh W., Anne Slowey, Jacek Rosik, Grainne Mcdonogh, Clare Wallace O'donnell, John O'sullivan, Gabriel Espinoza Rojas.
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