Shane Biggs Email & Phone Number

San Francisco Bay Area

Dev Bootcamp is a 19-week intensive Full Stack software development program, which engulfs students in a hands-on job-like learning experience. This time included weekly talks from industry developers and project managers, strong focus on coding time and full-stack application projects, and engineering empathy. We learned to not just be employees but become leaders as well.Spent 1000+ hours completing code challenges, pair programming, prototyping CRUD applications and implementing best practices in HTML5, CSS3, Javascript, JQuery, AJAX, Angular, Ruby, Ruby on Rails, and ActiveRecordBuilt full Ruby on Rails and Javascript applications, deployed on Heroku, following object-oriented principles and MVC design patternsUsed Git, Github and agile development to create a solid workflow across team projectsUsed Rspec, Jasmine and Capybara to implement test-driven development

Rockville, Maryland

Junior Systems Administrator duties: Assign, monitor, and maintain User/Group account roles and permissions using Active Directory; Assign, monitor, and maintain User/Group mailboxes on Microsoft Exchange Server; Monitor the event viewer in Windows 2003 Server/Windows 2008 R2 Server for any critical errors; Install and manage server room hardware (Servers/Switches/UPS/WiFi/Firewall/Juniper VPN and Backup Devices); Manage multiple Virtual Server Environments through VMware vSphere 5.1; Configuration/Administration of network properties (TCP/IP, DNS, DHCP). Help Desk Analyst duties: Perform all Tier 1 Support and some Tier 2 Support; Manage Help Desk ticket escalation to Tier 2/Tier 3 Support; Provide Phone/Remote support to 100+ users.PC Technician duties: Provide desktop support for 50+ users through installation, configuration, and trouble shooting of workstations; Deployment of new Workstations/Printers/FAX/IP Phones; Installation, configuration, and troubleshooting of operating systems (XP/Vista/Windows 7), applications, and drivers; Provide hardware support by maintaining Workstation/Network equipment, including fault diagnosis on the LAN/WAN/Workstations/Servers/Printers/Fax/IP Phones. Formulation, implementation, and governance of IT Policy (i.e. IT Security Policy, Disaster Recovery, Guidelines, Acceptable Use Policy, etc.) Provide training to clients and departmental staff in the use of company systems and applications.