Shane Close

Shane Close Email and Phone Number

Principal Client Engineering Manager and Design Leader at IBM - Unlocking the Power of AI and Technology for Humans @ DXC Technology
Sarasota, FL, US
Shane Close's Location
Satellite Beach, Florida, United States, United States
Shane Close's Contact Details
About Shane Close

As an award-winning design leader, Shane Close has spent the past two decades revolutionizing how organizations approach user experience. With a proven track record of success across startups and Fortune 500 corporations, Shane excels at turning strategy into results, building high-performing teams, and delivering measurable outcomes.

Shane Close's Current Company Details
DXC Technology

Dxc Technology

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Principal Client Engineering Manager and Design Leader at IBM - Unlocking the Power of AI and Technology for Humans
Sarasota, FL, US
Shane Close Work Experience Details
  • Dxc Technology
    Dxc Technology
    Sarasota, Fl, Us
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  • Ibm
    Principal Client Engineering Manager
    Ibm Jan 2023 - Present
    Armonk, New York, Ny, Us
    • Spearheaded strategic initiatives that drove a 35M pipeline and 14M in sales, significantly reducing time to value and propelling business growth.• Led a diverse team of 14 experts, including designers, A.I./tech engineers, architects, and business tech leads, to become one of the top three teams in the market, showcasing exceptional collaboration and leadership abilities.• Oversaw client engagements across 120+ accounts, spanning all industries and markets, demonstrating exceptional account management and client relationship-building skills.• Served as a member on IBM's Patterns Board of Advisors, driving the development of IBM's Design Management capabilities and showcasing thought leadership in IBM.• Created an enablement program to train Tech Sellers on creating compelling Client Video Demos by incorporating human-centered design into sales.
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  • Ibm
    Principal Client Engineering Program Manager
    Ibm Jan 2022 - Jan 2023
    Armonk, New York, Ny, Us
    • Designed and managed Client Engineering's inaugural Intern Program, achieving an impressive 37-NPS with over 50 cross-functional interns. • Directed entry-level hiring initiatives for the entire organization in the U.S. markets.• Coordinated and led the interviewing process and selection for over 50 Interns and over 100 Entry-Level Hires, demonstrating expertise in talent acquisition and coaching.
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  • Ibm
    Principal Client Engineering Design Manager
    Ibm Apr 2021 - Jan 2022
    Armonk, New York, Ny, Us
    • Built and led a high-performing 70+ person design organization, recruiting, onboarding, and mentoring 4 design managers to achieve the prestigious IBM 2021 Manager Recognition Award, demonstrating exceptional leadership and talent development skills.• Successfully managed a team of 13 designers, coordinated Designer boot camps for over two dozen designers in the U.S. and Latin America, and initiated a design coaching program to amplify experiences, expediting the enablement and activation of designers.
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  • Ventera
    User-Centered Design Lead / Manager And Product Owner
    Ventera Dec 2018 - Apr 2021
    Reston, Virginia, Us
    • Spearheaded a cross-functional team of 18 to achieve the highest UX maturity rating from the Centers for Medicare and Medicaid HCD Center of Excellence, demonstrating exceptional leadership and collaboration skills.• Boosted research team inputs by 25% and increased prototyping speed and test accuracy by nearly 50% by integrating quantitative analytics research and establishing a prototype framework, showcasing expertise in research optimization and process improvement.• Initiated the creation of the iQIES Design System, significantly enhancing team workflow, speed, and efficiency and demonstrating the ability to drive innovation and standardization.• Established Ventera UX as a trusted industry voice through regular writing, speaking, and panel engagements, highlighting expertise and commitment to advancing UX practices.• Successfully owned and prioritized top-of-the-funnel product backlog as Centers for Medicare and Medicaid's iQIES product owner, demonstrating product management skills and ability to drive business outcomes.
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  • Accent Technologies, Inc.
    Sr. Ux Design Manager
    Accent Technologies, Inc. Dec 2017 - Dec 2018
    Melbourne, Fl, Us
    • Secured a $1M annual contract with DHL by integrating UX into the sales process, demonstrating the value of user-centered design in driving business results.• Transformed company-wide design practice by establishing user-centered research and design, driving a culture shift towards customer-centricity.• Doubled prototyping speed and test accuracy by establishing a prototype framework, significantly enhancing design efficiency and quality.• Initiated the Accent Design System, increasing workflow efficiency and reducing design debt.• Led innovation labs to apply the Hooked model with AI and Machine Learning (AI/ML) to increase adoption and engagement
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  • Agrilogic Consulting, Llc
    Sr. Ux Design Lead/ Manager
    Agrilogic Consulting, Llc Nov 2014 - Dec 2017
    Us
    • Established UX research and design practice, educating company, and mentoring team• Increased research and testing participation by 300%, developing a successful partner outreach program• Led Design System, improving team workflow efficiency by over 50% and cutting defects in half.• Designed innovative mapping app, reducing ToTby over 75%, leading to paperless and remote process• Led innovative dashboard design heralded as a “game-changer” by business and agency users
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  • Campustours Inc
    Head Of Design
    Campustours Inc Jan 2009 - Jan 2014
    Auburn, Us
    • Led award-winning design strategy and branding for company portfolio of hundreds of high-education clients• Designed UI customizable framework for virtual tour engine• Clients included Harvard School of Medicine, Navel Postgraduate School, The Capitol, and Villanova
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  • Big Angry Pixel, Llc
    Founder And Chief Creative
    Big Angry Pixel, Llc 2003 - Jan 2009
    • Founder of an acclaimed design firm, delivering high-impact solutions for top-tier clients, including agencies, startups, and Fortune 500 companies.• 8-time Adobe Site of the Day award winner recognized for exceptional design and user experience.• 2-time Webby award winner, collaborating with client partners to drive innovative digital experiences• Led brand identity and collateral development for numerous clients and products, driving business growth through an effective design strategy• Proven project management expertise, successfully overseeing dozens of large and small client projects, partners, designers, and developers
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  • Bank Of America
    Sr. Ui And Ux Design Consultant
    Bank Of America Jan 2004 - Dec 2006
    Charlotte, Nc, Us
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  • Bny Mellon
    Senior Web Design And Ui Consultant
    Bny Mellon 2001 - 2004
    New York, Ny, Us
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  • Primuni, Llp
    Senior Ui Designer
    Primuni, Llp 2002 - 2003
  • Etoll/Ffwd>>
    Senior Interactive Designer
    Etoll/Ffwd>> 2000 - 2001
  • Sneakerlabs Software, Inc./ Octane Software/ E.Piphany Inc
    Senior Interactive Designer/ Software Ui Designer
    Sneakerlabs Software, Inc./ Octane Software/ E.Piphany Inc 1997 - 1999

Shane Close Skills

Web Design User Interface Design Graphic Design Flash User Experience Illustration User Interface Logo Design Illustrator Graphics Web Development Dreamweaver Information Architecture Photoshop Indesign Html Usability Css Typography Advertising Multimedia Wordpress Actionscript Animation Adobe Creative Suite Interaction Design Editing Creative Direction Cascading Style Sheets Experience Design Design Leadership

Shane Close Education Details

  • University Of Arizona
    University Of Arizona
    Film/Cinema/Video Studies
  • The Art Institutes
    The Art Institutes
    Computer Animation And Multimedia

Frequently Asked Questions about Shane Close

What company does Shane Close work for?

Shane Close works for Dxc Technology

What is Shane Close's role at the current company?

Shane Close's current role is Principal Client Engineering Manager and Design Leader at IBM - Unlocking the Power of AI and Technology for Humans.

What is Shane Close's email address?

Shane Close's email address is sh****@****ibm.com

What is Shane Close's direct phone number?

Shane Close's direct phone number is +191398*****

What schools did Shane Close attend?

Shane Close attended University Of Arizona, The Art Institutes.

What are some of Shane Close's interests?

Shane Close has interest in Cooking, Traveling, Spending Time With My Family, Environment, Reading, Surfing, Creating, Crossfit.

What skills is Shane Close known for?

Shane Close has skills like Web Design, User Interface Design, Graphic Design, Flash, User Experience, Illustration, User Interface, Logo Design, Illustrator, Graphics, Web Development, Dreamweaver.

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