Managing shifts while on dutyMaintaing high standards of service in an award winning barCustomer relationship managementCash managementStock management

Assistant General Manager of Wicklow based hospitality group Eat Drink Stay Ltd; consisting of flagship The Bridge Tavern, Phil Healys, Byrne & Woods, Black Castle.Managing operations, people management, & marketing activities across all 4 brands.

Managing shifts while on dutyMaintaing high standards of service in an award winning barCustomer relationship managementCash managementStock management

Preparing bar operations for re-openingImproving bar operations Cost control proceduresWork systems & layoutsStaff planning & trainingManaging & coordinating food & Beverage operationsFinancial & stock reporting Cocktail menu design

Identification & exploration of new business opportunitiesActively seek new sources of corporate & leisure businessNetworking & forming business partnershipsMarket & Competitor Research Content CreationData AnalysisDeveloping Marketing StrategiesManage adverting & promotional campaignsWebsite & SEO optimizationPromoting brand awareness on multiple social media platformsManagement of budgetsCustomer Relationship ManagementEvent Management People Management including recruitment, selection, induction, training, mentoring, appraisals, disciplinary & grievance proceduresCo-coordinating & managing food & beverage operations including improving work systemsReservations & sales

Managing food & Beverage operationsStaff recruitment & retainmentStaff trainingManaging events, entertainment & functionsUpdating & improving work systemsPR

Managing food operationsStaff trainingRosteringMenu developmentImproving work systems

Managing & coordinating food & beverage operationsDeveloping & designing cocktail menusRunning social media accounts Staff management & trainingStock managementCash managementSecurity managementEvent Management

Responsible for running of the Hotel during shiftCash managementOpening & closing of premisesStock management Running of social media activitiesReviewing & updating work systemsAdvisor to new owners in their new venture into the Pub/Hotel industry

Opening & Closing proceduresCash ManagementRunning Social Media & PR ActivitiesStock ManagementStaff Training Security Management