Shane Creedon Email & Phone Number

Cork, County Cork, Ireland

United States

- Performed initial onboarding of accounts, ensuring strong adoption and ongoing engagement throughout the customer’s lifetime.- Consistently achieved retention goals (98% in 2021), developed collaborative relationships with clients and delivered exceptional service.- Leveraged analytics insights to mitigate churn and create sales opportunities.- Developed.

Boston, Massachusetts, United States

- Was lead point of contact with approximately 50 automotive clients in MA, NH, ME, FL, SC, NY.- Managed client onboarding processes and established success plans to ensure customer expectations were aligned with product capabilities.- Consistently achieved revenue retention goals, developing collaborative relationships with clients and delivering.

Cork

- Developed and maintained consistent working relationships with key B2B clients seeking to purchase branded promotional merchandise.- Managed relationships with external suppliers to ensure synergistic work approach.- Analysed customers, suppliers and markets using a CRM system to prospect, identify, develop, and close sales opportunities through the.

Cork, County Cork, Ireland

- Worked closely with sales representatives and other colleagues to generate quotations for a number of clients on a daily basis.- Negotiated pricing with suppliers to maximise profit on each order, which in turn helped the team to reach monthly targets.- Attended annual supplier trade shows to research and identify new promotional products for existing.

- Developed and updated the club’s social media pages, leading to a 200% increase in followers.- Used the social media channels to capitalize on club successes which ultimately led to increased sponsorship revenue.- Attended local events, networked with the local business community.- Created new strategies to bolster youth involvement in the area.- Liaised.

Boston

- Conducted research related to the Senator’s interest on policy issues, e.g. sustainable energy, gun control laws, raising the minimum wage. - Wrote and tracked legislation related to labour and workforce development.- Compiled reports such as one on the positive and negative impact that raising the minimum wage could have on the Massachusetts economy..

St. Patrick Street, Cork

- Operated as a customer facing representative and being the first point of contact for customers by phone.- Adhered to the best possible standards of customer service in advising customers with book queries on the floor, answering the phone, taking online orders and placing customer orders.- Analysed sales trends on the floor to estimate stock needed..

Innishannon, Co. Cork

Updated Excel sheets and generated production reports.Input data and performed various other administrative duties.

Master Of Business Administration - Mba, Business, 1H

International Corporate Strategy, Information Systems Frameworks, Services Marketing Management, Applied Corporate Strategy. Wrote a.

Mbs International Public Policy & Diplomacy, 2H1

Overall result acheived was Second Class Honours Grade 1 (2H1) which was maintained throughout the duration of the course. The course.

Bachelor'S Degree, (English, Computer Science), 2H1

Activities and Societies: Amnesty International Society, International Relations Society, Hurling Club, Football Club. Overall result.

Leaving Certificate