Shane Bickum Email & Phone Number

Grand Rapids, MI, US

United States

United States

Level 3 Role to assist guide team member in my department to meet rate goals and sending out quality products to our customers using the Core values. Also serve as assistant team leader when needed. Trouble shoot machine issues as necessary. Check on team and support operation with day to day needs.

United States

Orlando, Florida, United States

United States

Grand Rapids, Michigan, United States

*Responsible for and maintaining merchandise pricing and signage. *Reports, corrections, fulfillment support, Asset Protection, recovery support, reporting discrepancies to management, other duties assigned by store leadership.

Grand Rapids, Michigan, United States

Warehouse Support Services

Orlando, Florida, United States

*Maintaining the quality of items coming in and out of our fulfillment warehouse. *Advising of wrong number of items and/or conditions of items ready to be sent to our customers. *Filing reports of damaged, missing or miscounted items.*Reporting safety and machine concerns to managers.*Maintaining safety and security following Amazon guidelines.

Orlando, Florida, United States

*Responsible for verifying orders and packaging them up with tracking information and ready to ship immediately.*Reporting safety and machine concerns to managers.*Maintaining safety and security following Amazon guidelines.

Disney's Hollywood Studios

*Handling daily cleaning and sanitation duties.*Providing guest services including directions to all guests.*Assisting management and fellow cast with projects and emergency situations. *Assisting other lines of business with clean up and sanitation. *Reporting safety concerns to management.

Lake Buena Vista, FL

*Opening Team cast member for Disney’s newest resort.*Providing world class guest service for our guests and providing information. *Daily cleaning procedures and sanitation duties, as needed. *Reporting safety concerns and new ideas to management.

Lake Buena Vista, Florida, United States

*In charge of overseeing day to day operations for custodial and deploying cast members to specific locations and tasks. *Monitoring Cast Deployment System (CDS) for cast lunches and budget success.*Reporting cast issues and safety issues to management. *Coordinating with management to implement new procedures.*Leading over 130 cast members in day to day.

Disney's Animal Kingdom Park

* Providing training to new cast members and updates to seasoned cast members.*Implementing new guidelines and updates to our Operating Guides.*Safety Team member and addressing concerns park wide and in Custodial.*Assessing custodial trainees and setting them up for success. * Reporting training material challenges to management.

Pandora - World Of Avatar At Disney's Animal Kingdom Park

*Planning and executing new land opening procedures for Safe and efficient custodial operations.*Trash can placement and drawing up maps for cast members to use for executing trash runs. Training new cast members on procedures and updates to Operating Guides.*Learning new plans and implementation of guest recovery response.*Providing daily cleaning and.

Lake Buena Vista, Florida

*Provide training procedures for new cast members on the team.*Provide update training for new procedures and safety measures that are implemented.*Training cast members for speciality fireworks cruises and assessments for the cast.*Safety team member and reporting safety concerns and ideas to management.

Bay Lake, Florida, United States

*Providing guests with a fun and safe play day of boat and bike rentals.*High spieling safety information before guests take out their boats and bikes.*Teaching guests how to properly wear a life vest and operate to mini boats.*Providing guest recovery for guests who had complaints.*Monitoring cash handling and cash out at the end of shifts.

Disney Springs, Lake Buena Vista, FL

*Leading over 200 cast members on day to day operations.*Monitoring Cast Deployment System for cast lunches and budget balance.*Reporting to leaders with safety concerns and ideas for efficiency.*Responding to cast and guest concerns and complaints. *Leading team building exercises for all cast to feel involved.

Lake Buena Vista, Florida

*Attractions Load and unload procedures.*Delivering safety spiels for guests and cast members.*Monitoring cameras throughout the entire ride.*Assisting guests with complaints and compliments.

Lake Buena Vista, Florida, United States

*Transportation/Security Support. Keeping the Magic in Motion.*Assisting Guests parking vehicles.*Traffic Direction & Maintenance of Traffic (MOT).

Orange County, Florida, United States

*Provided daily community services to Orange County Residents and visitors.*Traffic control and enforcement.*School crossing enforcement. *Reporting to chain of command about concerns and new policies and procedures.*Teaching and mentoring youth about safety and prevention.

Certificate Of Snow Plow Techniques And Operations, Winter Weather Operations, Plowing Techniques/De-Icing Operations, Traffic Control Updates.

Online Training Academy. Certificate in Winter Road Operations/Plowing Techniques. Traffic Control Techniques.

Associate Of Science (A.S.), Hospitality Administration/Management

General Studies, General Studies

High School Diploma, General Studies