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Shane Draper Email & Phone Number
Desktop Support Specialist
at
TransMontaigne Partners LLC
1 work email found
@transmontaignepartners.com
4 phones found area 770
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Desktop Support Specialist
Location
Atlanta Metropolitan Area, United States, United States
Who is Shane Draper? Overview
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Quick answer
Shane Draper is listed as Desktop Support Specialist at TransMontaigne Partners LLC, based in Atlanta Metropolitan Area, United States, United States. AeroLeads shows a work email signal at transmontaignepartners.com, phone signal with area code 770, and a matched LinkedIn profile for Shane Draper.
Shane Draper previously worked as IT User Support Technician Level II at Pegasystems and Systems Network Administrator at M3 Accounting Services, Inc.. Shane Draper holds Bs - With Honors, Applied Computer Science from Southern Polytechnic State University.
Company email context
Email format at TransMontaigne Partners LLC
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{first}{last}@transmontaignepartners.com
86% confidence
AeroLeads found 1 current-domain work email signal for Shane Draper. Compare company email patterns before reaching out.
Profile bio
About Shane Draper
I am a hands on, detail type of person who has been successful in a variety of technical environments. Most recently, I was a member of the7 person support team for Pega Systems supporting 3500+ employees nationwide and I also was responsible for the local office network administration and security. Previously, I worked for a small and mid sized companies in the same role of user support. I really like solving technical issues and pride myself of being able to solve technical problems quickly. I also very much enjoy getting new employees setup with their computes so that they can be productive from Day 1. I pride myself on looking for ways to do my work more efficiently.I'm a Solutions-focused, resourceful, and highly motivated Senior IT Professional with extensive experience in User Desktop Support and Network Administration. Ability to deliver exceptional support services through the effective combination of technical expertise, attention to detail, follow through, and interpersonal communication techniques. I'm also experienced in leading projects within local and global IT infrastructures, supporting 3500+ employees, successfully executing application rollouts and upgrades, and delivering direct support to end-users. B.S. Degree in Applied Computer Science.You can reach me at 678-662-6336 (cell or text)Email: Shane@ComputerProsGA.comCore competencies: Desktop and Network Administration Helpdesk & Network managementVirtual & Physical Server Setup/Maintenance Network & Desktop SecurityVirtual machine setup/maintenance Citrix & Windows Servers AdministrationActive Directory Admin Remote Office & User SupportLAN WAN Engineering AdministrationIndustry CertificationsCustomer Technical Supportand TroubleshootingSoftware & Hardware Support - Azure, ITAM, CyberArk, Falcon Crowdstrike, Lenovo Thinkpad, Ivanti, Intune, Snag-It, Cisco AnyConnect, Cisco WebEx and Microsoft TeamsTechnical Team SupervisorNew employee technical orientation trainingDatabase Administration Technical Documentation Workstation configuration/imagingServer Room Administration - Palo Alto, Cisco, Dell, HPOffice Security ManagementMulti-tasking & Ticket ManagementNetwork Administrator - using DHCP DNS MDM Group Policy VPN Audio Video Systems Office 365 Scheduling and Exchange ManagementOther IT services and Technology Support
Listed skills include Networking, Troubleshooting, Hardware, Microsoft Exchange, and 40 others.
Current workplace
Shane Draper's current company
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8 roles
Shane Draper work experience
A career timeline built from the work history available for this profile.
Desktop Support Specialist
Current
May 2022 - Present
It User Support Technician Level Ii
Current- Maintained high level of service and served as key member of the support team for 3,500+ U.S. clients nationwide.
- Managed 100+ tickets weekly, laptop imaging and tech refresh, remote technical support, multiple software, and hardware configurations in a fast-paced environment.
- Expertly managed additional functions including server room and office management, shipping and receiving, and office security, demonstrating excellent time management skills.
- Delivered new hire training and orientation setup in person and remotely, enabling inexperienced staff to become productive quickly.
- Performed remote home office setup for staff.
Dec 2018 - Present
Systems Network Administrator
- Managed over 25 Windows Servers using Citrix VM management in HQ office, 12 host servers, over 500 Windows VM servers in 2 datacenters, multiple switches, routers, and network office cabling. Generated and managed all.
- Improved new hire setup accuracy by 50% by using a structured step by step process for hardware & software purchasing, active directory & security setup, software deployment, Mitel phone system, documentation & new.
- Reduced time to resolve issues by 25% using more efficient procedures to receive, prioritize and manage multiple tickets
- Ensured network data protection with customized scripts for daily backups of servers, reports and restore verification testing
- Provided antivirus protection using VIPRE Business for HQ office, remote office, and multiple remote users, correcting and reporting any issues and removed all virus threats to the network
- Trained assistant and intern staff on network operations, processes, and procedures
Jul 2013 - Oct 2018
Targeted Business Solutions It Support
Computer Pros
We provide Targeted Business Solutions to small-mid size business and SOHO business owners in the Metro Atlanta, GA area. Onsite and remote support available 24x7 with competitive rates. We also offer limited IT services to volunteer and Church groups.
Jan 2002 - Jun 2013
Desktop Support Specialist
LAN & WAN network administration, technical support, customer service, active directory management, new hire and termination processing.Effectively implementing all procedures related to the identification, prioritization, and resolution of end user help requests; including the monitoring, tracking, and coordination of Support Center functions. Contribute.
Jul 2012 - Feb 2013
3Rd Level Desktop Support & Windows Migration Specialist
Contract assignment thru Insight Direct - 3rd Level Desktop Support Specialist, network troubleshooting, Microsoft SCCM process used for enterprise laptop and desktop upgrades from Windows XP to Windows 7 Enterprise.
Sep 2011 - May 2012
Network Administrator
Long term contractor assignment for over 8 years * LAN Network Administrator for over 100 PCs and 12 servers* 24x7 network technical support* Expert customer service* Managed BlackBerry Enterprise Server administration for Sales & Executive Staff* Microsoft Exchange server installation, upgrade and migration from Exchange 2000-2003, Exchange.
Feb 2002 - Oct 2010
1 education record
Shane Draper education
-
Southern Polytechnic State University
FAQ
Frequently asked questions about Shane Draper
Quick answers generated from the profile data available on this page.
What company does Shane Draper work for?
Shane Draper works for TransMontaigne Partners LLC.
What is Shane Draper's role at TransMontaigne Partners LLC?
Shane Draper is listed as Desktop Support Specialist at TransMontaigne Partners LLC.
What is Shane Draper's email address?
AeroLeads has found 1 work email signal at @transmontaignepartners.com for Shane Draper at TransMontaigne Partners LLC.
What is Shane Draper's phone number?
AeroLeads has found 4 phone signal(s) with area code 770 for Shane Draper at TransMontaigne Partners LLC.
Where is Shane Draper based?
Shane Draper is based in Atlanta Metropolitan Area, United States, United States while working with TransMontaigne Partners LLC.
What companies has Shane Draper worked for?
Shane Draper has worked for Transmontaigne Partners Llc, Pegasystems, M3 Accounting Services, Inc., Computer Pros, and Jackson Healthcare.
How can I contact Shane Draper?
You can use AeroLeads to view verified contact signals for Shane Draper at TransMontaigne Partners LLC, including work email, phone, and LinkedIn data when available.
What schools did Shane Draper attend?
Shane Draper holds Bs - With Honors, Applied Computer Science from Southern Polytechnic State University.
What skills is Shane Draper known for?
Shane Draper is listed with skills including Networking, Troubleshooting, Hardware, Microsoft Exchange, Technical Support, Information Technology, Servers, and Disaster Recovery.
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