Shane W. Email & Phone Number
Who is Shane W.? Overview
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Shane W. is listed as Technical Support | Team Lead | Customer Support Success | Escalated Support at AgencyAnalytics, a company with 26 employees, based in Mountrath, County Laois, Ireland. AeroLeads shows a matched LinkedIn profile for Shane W..
Shane W. previously worked as Support Team Lead at Agencyanalytics and Technical Support at Wp Engine. Shane W. holds Certificate, Business Management And Digital Marketing from Dublin Business School.
Email format at AgencyAnalytics
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About Shane W.
Experienced Technical Support Team Leader with a 7+ year background in providing the highest quality front-line support in a call centre setting. Adept at implementing process improvements and fostering positive employee relationships to optimise team performance. Excellent communication and problem-solving skills, combined with a passion for delivering top-notch support to ensure customer satisfaction and business success.
Listed skills include Computer Savvy, Adobe Creative Suite, Great Troubleshooting Skills, Microsoft Technologies, and 32 others.
Shane W.'s current company
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Shane W. work experience
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Technical Support
In my role, I leverage my expertise in bash scripting and WP-CLI to diagnose and resolve technical problems efficiently. Whether it's helping clients optimize their websites, navigate plugin conflicts, or improve site performance, I'm committed to delivering exceptional customer service and ensuring our clients' WordPress sites run smoothly.My daily.
Sales Associate
Team Lead - Shopify Plus
As a people leader, my role is to ensure that my team and I are providing a white-gloved enterprise level service to some of Shopify's largest merchants.My general day-to-day tasks involve ensuring my team are hitting our KPI's and OKR's. As this is a remote position I have become more than accustomed to working on projects in an asynchronous way. My goal.
Technical Merchant Support
As an experienced Escalated Support Specialist, I have a strong background in using SQL and Splunk to identify issues reported by our clients. In my previous role, I provided exceptional internal support to Specialists and Advisors when they encountered complex issues. My communication skills were essential as I managed communication with clients through.
Plus Support Specialist
Working closely with merchants on the Shopify Plus plan, I provide custom tailored support and advice which meets and surpasses their expectations.Typical tasks include:* Troubleshooting platform issues* Guiding staff through Shopify's analytics section* Working with Shopify Flow, and helping to find the best possible flow to maximise efficiency. Doing so.
Merchant Success Guru (Support Advisor)
Booking Agent
Caregiver
Sales Assistant
- Position: Sales Assistant - Key HolderDescription: My time in Cost Plus Sofas has been very beneficial for my retail skills. My tasks included the following:
- Responsible for opening and closing the store.
- Daily, weekly, monthly and yearly sales targets based on value.
- Handling the stores’ cash.
- Banking said cash.
- Recording and distributing training videos throughout the company for new staff members.
Sales Assistant
Position: Sales Assistant.Description: This was my first sales role. It involved selling home décor products, along with suitable add-ons. I was required to meet daily, weekly and monthly sales targets.
Colleagues at AgencyAnalytics
Other employees you can reach at agencyanalytics.com. View company contacts for 26 employees →
Colin Smith
Colleague at Agencyanalytics
Ottawa, Ontario, Canada, Canada
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AR
Andrew Revoy
Colleague at Agencyanalytics
Toronto, Ontario, Canada, Canada
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John Sexon
Colleague at Agencyanalytics
Metro Manila, National Capital Region, Philippines, Philippines
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MM
Mike Monaghan
Colleague at Agencyanalytics
Red Deer, Alberta, Canada, Canada
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RS
Rosemera Seet
Colleague at Agencyanalytics
Brisbane City, Queensland, Australia, Australia
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AT
Aakash T.
Colleague at Agencyanalytics
Toronto, Ontario, Canada, Canada
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TS
Tatum Savage
Colleague at Agencyanalytics
Victoria, British Columbia, Canada, Canada
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TA
Tiago A.
Colleague at Agencyanalytics
Greater Valencia Metropolitan Area, Spain
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DP
David Petrosyan
Colleague at Agencyanalytics
Greater Toronto Area, Canada, Canada
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EM
Eleanor Mcqueen
Colleague at Agencyanalytics
Barcelona, Catalonia, Spain, Spain
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Shane W. education
Frequently asked questions about Shane W.
Quick answers generated from the profile data available on this page.
What company does Shane W. work for?
Shane W. works for AgencyAnalytics.
What is Shane W.'s role at AgencyAnalytics?
Shane W. is listed as Technical Support | Team Lead | Customer Support Success | Escalated Support at AgencyAnalytics.
Where is Shane W. based?
Shane W. is based in Mountrath, County Laois, Ireland while working with AgencyAnalytics.
What companies has Shane W. worked for?
Shane W. has worked for Agencyanalytics, Wp Engine, Campus Oil Ltd (Certa Ireland), Shopify, and Harringtons Bookmakers.
Who are Shane W.'s colleagues at AgencyAnalytics?
Shane W.'s colleagues at AgencyAnalytics include Colin Smith, Andrew Revoy, John Sexon, Mike Monaghan, and Rosemera Seet.
How can I contact Shane W.?
You can use AeroLeads to view verified contact signals for Shane W. at AgencyAnalytics, including work email, phone, and LinkedIn data when available.
What schools did Shane W. attend?
Shane W. holds Certificate, Business Management And Digital Marketing from Dublin Business School.
What skills is Shane W. known for?
Shane W. is listed with skills including Computer Savvy, Adobe Creative Suite, Great Troubleshooting Skills, Microsoft Technologies, Web Design, Adobe Design Programs, Creative Writing, and Html Scripting.
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