Shanee Hill Email & Phone Number

Washington, DC

Washington DC-Baltimore Area

• Serve as process owner for the Office of Technology, Policy, and Strategy (OTPS) studies, analyses, and other activities by monitoring deadlines, actions, and leadership decisions to ensure timely execution according.
• Support strategic communications and engagement activities on behalf of OTPS senior leaders.
• Ensure alignment of activities within OTPS through close coordination with other members of the OTPS administrative team.
• Ensure organizational compliance with administrative functions, requirements, and guidelines and provide proactive guidance and assistance to employees and senior leadership on these matters.
• Lead planning for capacity- and community-building activities and initiatives on behalf of OTPS.
• Maintain positive relationships with counterparts across NASA organizations and centers.

Washington, District Of Columbia, United States

• Supported ad hoc requests, data calls and actions from groups external to the Program, such as the Mission Directorate, CFO, and OMB.
• Provided advice and technical assistance to programs on correspondence and action management techniques and protocol.
• Edited Agency responses to ensure accuracy, proper grammar, and consistency of style, conciseness, understandability, and proper format.
• Worked with external stakeholders to troubleshoot financial issues and communicated with all parties involved.
• Assisted in tracking budget costs and expenditures for large scale projects.
• Reviewed details of expenditures versus metrics, and worked with support personnel nationwide to determine variance explanations and background information to support the data.

Washington, District Of Columbia, United States

• Directly supported the Office of the Administrator by way of the Office of Technology, Policy, and Strategy managing tasks and projects including correspondence, communications, and executive support.
• Scheduled a wide array of meetings (including coordination with senior Executive Assistants). Logistics and full meeting support to include, but not limited to VITS, Skype, Microsoft Teams, and WebEx. Scheduled.
• Developed tracking guidance on the management of all types of communications directed to the attention of the organization's highest-level executives.
• Tracked and followed up on actions resulting from these and other discussions.
• Integrated documents and presentations to prepare draft OTPS deliverables Presentation research, preparation, and support. Developed products needed associated with event organization, internal approvals, agendas.
• Managed Microsoft SharePoint permissions, adoption, and utilization.

Washington D.C. Metro Area

• Supported the Business Innovation Office; Digital Transformation Office, Deputy, and Team; the Office of Chief Information Office; and the Front Office, Deputy, and Divisions.
• Maintained Division Director and Deputies calendar and integrated divisions calendar.
• Provided a bridge for smooth communication between the NASA office/divisions and the A-suite.
• Reviewed, analyzed, and evaluated the accomplishments of various office administrative functions.
• Provided a wide variety of clerical and administrative support duties in support of the overall administrative functions of the office, such as, records management, timekeeping, training coordination, travel orders.
• Coordinated the agenda of senior management team meetings, off-site, and all-staff meetings.

Washington, District Of Columbia

• Reviewed implementation and efficiency of quality and inspection systems.
• Responsible for overseeing the software quality-control processes.
• Performed system configuration, tests, and deployment.
• Interpreted and implemented quality assurance standards.
• Assured ongoing compliance with quality and industry regulatory requirements.
• Responsible for document management systems.

Washington, District Of Columbia

• Participated in weekly Leadership Team meeting: generated agenda, recorded minutes, followed up on action items.
• Provided executive-level support to 3-5 directors at a time and their program managers with various engineers' matrixed in.
• Supported a program of 60+ employees.
• Organized the new office and designed systems to maximize administrative operations.
• Arranged and maintained sensitive documents in compliance with security procedures.
• Coordinated all aspects of internal and external visitor meetings, seminars, and interviews.

Washington D.C. Metro Area

• Provided customer opportunities in printing, signs, and graphics and shipping product lines and can recommend appropriate FedEx’s Office products and services
• Provided an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find the solutions necessary to meet customer needs
• Took complex customer orders using order systems and provided accurate pricing information
• Assembled parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
• Set up and operated printing, binding, and other related equipment using customer supplied original media and documents

Silver Spring MD

• Retains Comcast customers by probing for current level of satisfaction and identifying reasons for request to disconnect.
• Acts as a product consultant, promoting, recommending, and selling the value of Comcast products and services
• Ability to multitask between multiple tools and systems
• Demonstrates ability to achieve established goals and performance metrics.

Master'S Degree, Leadership And Management

Bachelor Of Science (B.S.), Computer Science/Math