Shane Lyle Email & Phone Number

Tempe, Arizona, United States

Tempe, Arizona, United States

Tempe, Arizona, United States

• Oversee and manage a staff of 39 direct associates with an additional 40+ indirect associates supporting optimal planning and production for 45 Fulfillment Centers (FC’s) across North America.
• Identify and implement network standards to drive network improvement YoY: 53% risk reduction and 46% DEA improvement 363 bps improvement in staffing to plan for risk mitigation – PackMan 649 bps improvement in risk.
• Analyze weekly KPI’s to set team focuses in order to drive a 17% increase in optimal planning resulting in 17% decrease in late shipments.
• Instructed 350 leaders though Making Great Flow Decisions across the network resulting in 379 bps improvement in plan adherence after completing the training
• Analyzed data for weekly reporting to drive planning optimization across the network to yearly target of 60% by week 41 of 2023. (61.5% vs trailing 4 weeks prior of 52.1% - 937 bps increase)
• Trained 200 leaders’ network wide to transition to new planning software driving a 26% adherence improvement.

Tempe, Arizona, United States

• Advise work flow status including planning production in accordance to service level agreement risk levels and report out of standard escalations to skip level management.
• Facilitate operational insight to FC’s and work to develop advanced intuitive automated production control through data analyzation of capacity metrics.
• Exemplify and share knowledge of fulfillment production and processes to have a bias for action in high stress situation to support risk as needed.
• Lead project for overseas military holiday shipments with 52.3% improvement year over year.
• Saved an estimated $188k (-74%) over the course of 1 month with a 58% reduction of risk.
• Versatile in all aspects of fulfillment outbound operations in addition to Floor and Classroom Training (Trained lateral and skip level management as well as consistently develop a team of Flow Leads)

West Des Moines, Iowa

• Aggressively lease apartments while developing final analysis of closing ratios of leasing team with a 25% increase in occupancy within a year as a chief liaison for corporate office and residents.
• Conducted regular property inspections to identify maintenance supply needs and coordinate with vendors for prompt resolution.
• Analyze and compile to optimize property performance, identify trends, and make informed decisions to maximize ROI.

Des Moines, Iowa, United States

• Lead, hire, and retain a staff of 50+ associates by communicating clearly and positively while balancing multiple tasks to develop performance goals for associates to meet guidelines.
• Oversaw daily store operations, including sales, inventory management, and team supervision ensuring optimal customer satisfaction and revenue growth of 10% MOM.

Sioux City, Iowa Area

Sioux City, Iowa

• Captivated a sense of well-being to develop body-mind awareness, mental clarity, and physical flexibility.
• RYT-200hr Certified.

Sioux City, Iowa, United States

• Selected through a competitive process to enforce policies, plan activities, and handle concerns to promote a positive living environment for 30+ residents and respond to crisis and emergency situations.

Sioux City, Iowa Area

• Took necessary steps to meet customer needs and effectively resolve food or service issues.
• Recorded customer orders and repeated them back in a clear, understandable manner.
• Communicated clearly and positively with co-workers and management.
• Resolved guest complaints promptly and professionally.
• Quickly and efficiently processed payments and made accurate change.
• Worked well with teammates and openly invited coaching from the management team.