Shane Flaherty Email & Phone Number

Minneapolis, Minnesota, United States

• Manage both ad hoc and project based reporting for organization through agile methodology
• Built dynamic view dashboards across 4 teams, enhancing visibility into daily operations and project management for managers and consultants
• Produced Power BI dashboard that houses key metrics across all 6 teams in organization and lead monthly results review with VP, directors, and senior management
• Constructed order compliance dashboard, identifying vendors past deadline on order… Show more
• Constructed order compliance dashboard, identifying vendors past deadline on order management and tracking client outreach. Resulting in 78% increased compliance across 3,500 accounts
• Collaborated on analysis of COVID-19 customer impact. Discovering customers with increased cancellation risk, allowing executives to mitigate risk Show less

Minneapolis, Minnesota, United States

• Created executive scorecard, highlighting key metrics across organization and hosted monthly meeting with leadership to bring insights to light
• Utilized SQL to aggregate list of customers receiving their first purchase order and send targeted outreach
• Self-taught Power BI analytics tool to take data visualization and dashboard creation to heightened level
• Analyzed headcount and productivity across organization to adjust team workflow and processes accordingly

Minneapolis, Minnesota, United States

• Managed reporting for entire organization, analyzing key metrics and sharing insights out to leadership
• Performed monthly competitive analysis, brining insight and baseline metrics into onboarding process compared to market
• Optimized fulfillment portal for hundreds of customers through one on one consultations. Showcasing expert level features and saving hours on order processing
• Developed case record template for consultants to document optimization outreaches, allowing us to… Show more
• Developed case record template for consultants to document optimization outreaches, allowing us to later report on impact and insights from initiative Show less

Minneapolis, Minnesota, United States

• Lead reporting for small team by aggregating, cleaning, and pivoting data to present trends and opportunities
• Implement customers on the SPS Commerce retail network and guide them through product adoption
• Troubleshoot technical implementation issues, communicating with both retailers & suppliers to ensure data flow and rapid resolution
• Train customers on user platform, as well as trading partner specific requirements. Ensuring ease of use and timely exchange of data interchange

• Formulate routes for MN supply chain taking into account numerous efficiencies
• Implemented new company software Elite Extra for delivery system and trained workers on program
• Communicate with couriers ensuring fluidity of supply chain
• Manage warehouse inventory system, auditing product availability on regular basis

• Navigate Oracle software systems with precision to ensure 100% accuracy of data
• Enter classified faculty and student data while maintaining its confidentiality
• Participate in presentations to explain the university’s job network to incoming students and faculty

• Enter live game statistics with high attention to detail
• Learn and adapt to new company specific software preparing for each sports season
• Edit high volume of live game statistics in real time
• Collaborate with supervisors to solve problems and enhance personal skills

• Train employees on new POS systems and store procedures
• Collaborate with sales team to ensure floor coverage and personable interactions
• Awarded the “People’s Choice” award (Customer recognition for outstanding service) and numerous “Bravo” awards (Manager and associate recognition for going above and beyond)

Bachelor'S Degree, Operations And Supply Chain Management

Education record