Customer Care Representative
Current- An agent with the Tesco Mobile Ireland campaign in a customer care role, and member of the E Care team. In this role I assist customers of Tesco Mobile Ireland and help deal with any queries they may have with their.
- Account management.
- Processing payments and managing payment arrangements.
- Porting mobile number from current network to Tesco Mobile.
- Device troubleshooting.
- Problem identification, clarification and solving.