Shift Leaders are trained to perform all of the duties performed by the Crew Members, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's and Assistant Manager's absence, ensuring compliance with company standards in all areas of operation. This role included taking up a position of leadership when the General and assistant managers are absent. Through this position, I've gained insight into efficient management styles and… Show more Shift Leaders are trained to perform all of the duties performed by the Crew Members, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's and Assistant Manager's absence, ensuring compliance with company standards in all areas of operation. This role included taking up a position of leadership when the General and assistant managers are absent. Through this position, I've gained insight into efficient management styles and strategies to keep crew members both happy and efficient. Show less

Provides a positive customer experience with fair, friendly, and courteous service. Registers sales on a cash register by scanning items, itemizing, and totaling customers' purchases. Resolves customer issues and answers questions. Bags purchases if needed. Processes return transactions.