Shane Georges Email & Phone Number

San Jose, California, Us

•Troubleshoot issues, carefully track and document resolution.•Create ad-hoc scripts in BASH and Python as needed for testing.•Work alongside Elm East onboarding, monitoring and project management teams to ensure Elm East and customer properties are monitored end-to-end.•Maintain a constant state of communication with other departments.•Be on-call during off hours to respond to P1 escalations from entry level staff•Assist entry level staff with tickets that require elevated technical expertise for resolution.

Seattle, Wa, Us

•Anticipate customer and store needs by constantly evaluating environmentand customers for cues.•Carefully manage inventory and orders to reduce waste while meeting customer expectations. •Assist with new partner training by positively reinforcing successfulperformance and giving respectful and encouraging coaching as needed.•Follow all cash management and cash register policies and ensure propercash management practices are followed by shift team.

•Received and processed shipments of incoming merchandise.•Carefully manage inventory and orders to reduce waste while meeting customer expectations.•Developed positive customer relationships through friendly greetings and excellent service.•Safely operate forklift in warehouse section of store.•Efficiently and safely operate meat equipment, such as a band saw, meat grinder, meat slicer, scale, tenderizer, and auto wrapper.•Worked manual cash register, handling a high volume of customer transactions.

•Capture quality footage of customer experience.•Troubleshoot technical issues with equipment including cameras, computers, printers, etc.