Shane Handley Email & Phone Number

Knoxville, Tennessee, United States

Provides support and training to Credit Union staff in the use of office automation products. Provides fast and useful technical assistance on computer systems. Answers queries on technical issues and offer advice to solve them.

Knoxville, Tennessee, United States

Process members’ requested financial transactions, resolve problems, and answer questions; to identify and suggest financial services that would improve our members’ lives. I provide prompt, professional and courteous support and assistance to internal departments, retail branches and members.

Knoxville, Tennessee, United States

A Best Buy SWAT Product Flow Specialist ensures inventory integrity in the store through a variety of inventory adjustments and data collection tools. The SWAT Product Flow Specialist consistently and accurately completes and communicates stock count. They identify, determine and communicate high shrink categories. After identifying the root cause of replenishment issues, they follow up with leadership until the problem is resolved.Job responsibilities include:Executing the inventory integrity process from end to endCompleting inventory daily tasks as assignedCommunicating and coaching store employees and leadership on the importance of inventory integrity and any process gaps that were identifiedOther duties as assigned4 month duration spent working overnight shifts during a total store remodel. Worked in a supervisory role to serve as a store resource for overnight staff, help coordinate work between store Project Teams and third party contracting companies, as well as ensure store operation remained possible. Continued to complete cycle counts during overnight shifts, and ensure inventory integrity during the remodel process.

Knoxville, Tennessee, United States

Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs. Receives and documents physical product from trucks (Best Buy Supply Chain and External Carrier) following processes outlined in Standard Operating Procedures (SOP). Prepares and documents physical product shipments from the store to specified destinations as outlined in SOP Operates equipment according to company safety standards to assist in moving product. Completes daily replenishment to ensure product is fully stocked on the sales floor. Executes process outlined in SOP when product variances are identified. Ensures products are properly secured to reduce store shrink. Provides back up to the Planogram Specialist and Inventory Specialist as necessary. Monitors notifications of online orders and brings product to customer service desk or ships directly from store based on SOP. Safely loads merchandise into customers' vehicles as requested. Completes daily tasks as assigned by store leadership or department supervisor. Powers up store displays daily when opening the store and turns them off when closing.

Knoxville, Tennessee, United States

Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs. Receives and documents physical product from trucks (Best Buy Supply Chain and External Carrier) following processes outlined in Standard Operating Procedures (SOP). Prepares and documents physical product shipments from the store to specified destinations as outlined in SOP Operates equipment according to company safety standards to assist in moving product. Completes daily replenishment to ensure product is fully stocked on the sales floor. Executes process outlined in SOP when product variances are identified. Ensures products are properly secured to reduce store shrink. Provides back up to the Planogram Specialist and Inventory Specialist as necessary. Monitors notifications of online orders and brings product to customer service desk or ships directly from store based on SOP. Safely loads merchandise into customers' vehicles as requested. Completes daily tasks as assigned by store leadership or department supervisor. Powers up store displays daily when opening the store and turns them off when closing.

Clinton, Tennessee, United States

Hired to part-time from previous Internship position

501 Lafayette Dr, Oak Ridge, Tennessee

The purpose of this position is to:- Process member's requested financial transactions and to identify and provide information regarding credit union products and services that will benefit members.- Provides prompt, professional and courteous service to internal departments, retail branches, and members.

Bachelor'S Of Communication And Information, Journalism & Electronic Media With A Minor In Business Administration

Activities and Societies: Campus Events Board, Volunteer Television

Associate Of Science - As, General Studies, 3.89 Gpa

Participated in Roane State Community College's Middle College program. During the last two years of my high school career I attended RSCC.