Inside Sales Representative
West Caldwell, New Jersey
- Provide pre- and post-order support to key dealers, as well as the local sales team, within the designated Northeastern New Jersey market areas
- Seek new business opportunities by responding to sales leads and targeting underserved markets who can benefit from our vast array of HVAC products and other critical solutions
- Handle customer requests via incoming and outbound calls, digital channels, and indirectly through the inside support of the sales
- Provide superior engagement for sales follow-up and customer service to both external and internal customers:
- Assist with the maintenance and follow-up of open customer orders/sales support
- Provide technical post-sale support to the sales organization, including monitoring shipping, delivery and return status