Shane Mcwilliams Email and Phone Number

As a strategic executive, I always come back to one key word: balance. Innovation and transformation are critical in the technology field – but change should happen organically and based on the actual short- and long-term needs of the business and its customers, not because everyone else in the industry is doing it. It is this approach that helps me define the pace and vision for organizational growth. By assessing input across business units, reviewing our customer needs, and looking at the reality of our capacity, I can create action plans that yield results and deliver change that is sustainable. Because I have always had one foot in the business world and the other in the technical world, I am effective in balancing how I communicate as well. I can build consensus by translating what we need operationally into IT strategies, and I can translate IT resources and capabilities into potential opportunities for the business team. I frequently act as a liaison between teams and the organizational level, aligning stakeholders around a common vision and goal (all while ensuring a connection to the company’s overall objectives). I thrive on growth, and my career across the SaaS space illustrates this. I am highly skilled at planning for obstacles along the way and building the right relationships and partnerships that ensure we have the resources we need when we reach our growth goals. Additionally, as a mentor and coach, I guide teams with empathy to empower them to develop their own careers, and I leverage the same mindset to map the user experience. As a result, we deliver value and customer success by understanding the needs of the end user.