Shane Howe Email & Phone Number

Project role in the transformation of the Australian Bureau of Statistics website into a new accessible format.• Test software and procedures in development, provide effective feedback and implement solutions.• Use JIRA software and apply agile project management methodology to efficiently complete tasks.• Copying, editing and formatting statistical information into the new website publishing environment. Involving a high level of attention to detail and problem… Show more Project role in the transformation of the Australian Bureau of Statistics website into a new accessible format.• Test software and procedures in development, provide effective feedback and implement solutions.• Use JIRA software and apply agile project management methodology to efficiently complete tasks.• Copying, editing and formatting statistical information into the new website publishing environment. Involving a high level of attention to detail and problem solving.• Support and collaborate with colleagues by providing guidance and sharing knowledge.• Higher duties, acting as team leader when team lead was on leave for an extended period. Show less

• Investigate client accounts and lodgements to determine refund eligibility.• Confidently make decisions on re-raising debt or removing suppressions on client accounts through understanding, interpreting and applying existing legislation, procedures and guidelines.• Support and collaborate with colleagues by providing training and sharing knowledge in my area of expertise.• Reliably support team leader through actioning ad-hoc technical and administrative tasks, including… Show more • Investigate client accounts and lodgements to determine refund eligibility.• Confidently make decisions on re-raising debt or removing suppressions on client accounts through understanding, interpreting and applying existing legislation, procedures and guidelines.• Support and collaborate with colleagues by providing training and sharing knowledge in my area of expertise.• Reliably support team leader through actioning ad-hoc technical and administrative tasks, including generating a weekly work on hand report for distribution to executive leadership. • Accurately update records on ATO systems to record interactions, decisions and client details.• Quality control and providing feedback on recorded peer interactions with clients.• Monitoring phone queues along with creating and distributing schedules for all phone monitors. Show less

Adelaide, Australia

- Construction of geological interpretation reports.- Presentation of interpretation results to clients.- Global financial reporting and forecasting.- Regular international operational meetings. - Initialisation and monitoring projects utilising Microsoft Project Server.- Continuous improvement of systems and processes.

Adelaide, Australia

- Management and quality control of client data.- Management and delivery of client project deliverables.- Geological interpretation of image logs.- Coordination of orientation programs for new staff including delivery of presentations and training.- Supervision and management of a team of up to 12 employees.- Presentations to industry-specific events to represent Ikon, including university students and graduates.- Provision of training to key clients on the… Show more - Management and quality control of client data.- Management and delivery of client project deliverables.- Geological interpretation of image logs.- Coordination of orientation programs for new staff including delivery of presentations and training.- Supervision and management of a team of up to 12 employees.- Presentations to industry-specific events to represent Ikon, including university students and graduates.- Provision of training to key clients on the theory and usage of image logs. Show less

Adelaide, Australia

- Generating client deliverables- Basic geological interpretation of image logs