Manage diverse client base across many industry verticals. Work with clients to identify technology needs, design, plan, and implement a broad range of projects. Identify project objectives, assist selection of project team, coordinate timeline and scheduling, manage project execution and ongoing communication with key project stakeholders. Manage and maintain daily client and vendor relationships.

Responsible for ongoing technical support of multiple clients across many industry verticals. Coordinate project tasks and scheduling with account manager and project team. Responsible for execution of project tasks and verification of project completion of project objectives.

Work with government organizations and small businesses to manage and maintain IT infrastructure for networks ranging in size. Responsible for full end-user support; project design, implementation and communication; network and server setup, and administration. Proven ability to quickly learn new technologies and software as needed by clients.

Planning and execution of training and development for over 300 restaurant and bar employees for over ten facilities. Development and delivery of a “Coaching for Managers” and Salesmanship training programs. Rework of “train the trainer” program and added systems for evaluation and accountability of trainers, managers, and the training program as a whole. Assist executives and operation staff to ensure all facilities embodied the company mission statement and values.

Management of national multi-year energy system retrofit project with an annual $5 Million budget for a top international big box retailer. Responsible for selection of project teams, ongoing training, financial forecasting, management of budget and scheduling, coordinate travel arrangements, and delivery of supplies. Design and implementation of an online project management system and processes accessible to all project stakeholders both internal and client-facing. Design and implementation of an OSHA-compliant safety policy and training program and maintain proper safety records and reporting.

Running day to day operations of top restaurant in our district. Assisted Store Manager with training and development, staffing, inventory, and daily, weekly, and monthly financial reporting.