Shane Campbell Email & Phone Number

Lehi, Utah, Us

Lehi, Utah, Us

Lehi, Utah, Us

Lehi, Utah, Us

Lehi, Utah, Us

Lehi, Utah, Us

Draper, Utah, Us

Responsible for the piece of business related to installing and servicing smart home equipment in apartments. Re-established accountability in the department and set up a foundation for future growth within the department. Opened up the door to work being performed by outside contractors during peak season.

Downey, California, Us

Responsible for all field operations for the largest dealer for Brinks Home Security.Oversaw over 200 technicians and contractors in over 32 states. Responsible for all service which includes dispatching, collaborating with various departments in the organization to ensure customers have a world class experience. Worked with various vendors to give customers the best products in the industry and in the market. This includes Qolsys, Nortek, Alarm.com, Wave, Annixter, and Brinks.

Provo, Ut, Us

Formerly known as Vision Solar. Zing Solar and Vision Solar merged to create ION Solar.Executive role responsible for all Field Operations on the residential side of the business. This includes all residential installations, fleet, inventory management, warehouse operations, hiring, training, delivering KPI's, service, electrical main service panel upgrades, customer service, budgets, etc.

Since its inception in 2007, WRE has set itself apart as a leader in the production of advanced biofuels and chemicals in the intermountain west. Our biodiesel is produced through environmentally friendly chemical processes using natural products. The end product is tested to ensure it meets the required ASTM standards and BQ-9000 quality certification. At WRE we pride ourselves in producing a clean renewable fuel, from sustainable natural products.My primary focus was to rebuild the foundation and to bring the company to a path of profitability. So I own everything from sales, operations, office duties, customer service, ensuring accounting is correct, marketing is done right, and anything else a business needs to do to run properly. In the short time I was with the company these are some of the accomplishments we had as a team:- Restructured the team by putting people on the right seat on the bus and weeded out the bad apples. Then the culture was immediately better and employees started performing better. - Restructured the sales side of the business by having better agreements, better commission structure, better accountability and better tools to help the sales reps. - Built a foundation of benchmarking statistics and reporting in order to trend successes to help make better decisions. - When I started we had over 700 accounts that produced around 10,000 gallons of oil per month with 22 employees; by the time I left we had around 700 accounts producing over 47,000 gallons of oil per month with 10 employees. - When I started our total cost to produce one gallon of oil was $15.00. By the time I left our cost to produce one gallon of oil was under $2.50 and was still on a downward spiral. Left by personal choice :)

Orem, Ut, Us

- Accepted the opportunity to be responsible for all operations for Field Service & Supply Chain in the United States. - Managed an Operations Manager, Senior Inventory Manager, Inventory Manager, 2 Supervisors in the field and Technicians/Contractors in over 70 markets around the United States. Key Accomplishments:- I was able to build a department from scratch as their wasn't a department before I arrived. This includes putting processes and procedures in place for all aspects of the business to save money and to create efficiencies. - Appeared in the February 2014 issue of Field Technologies Online magazine. I was interviewed for a peer perspective on the Unique Challenges SMB's Face With Field Service technologies.- Took time to service from over 30 days down to under 6 days. - Able to restructure the payroll side of the business to save over $30,000 per year with updated processes. - Able to build a network of technicians and contractors from scratch to cover over 70 markets in 3 months. - Was able to put into a place a customer voice piece to the business where customers can give their ratings on service so Vision could improve its processes and procedures to give better customer service. - Was instrumental in designing and building a web application (Tech Tool Box) for the technicians to close their cases, view their cases, update inventory and other basic functions needed in the field.

Provo, Ut, Us

Vivint is the nation's second largest home security provider, largest home automation provider, and poised to be largest solar and energy management based on trending growth. Recently acquired by Blackstone, Vivint continues to grow and provide solutions for families to affordably live more intelligently and efficiently through home automation, security, and energy management.My primary focus was responsibility for all operations for Field Service in the Eastern Regions in the US for almost 12 years and then the last 6 months I was responsible for the Central Regions in the US, all of Canada and New Zealand.--I had direct reports of over 325 employees: 9 Regional Operational Managers, 5 Admins, 3 Trainers, Internal Operations Manager, Project Manager, Sales & Upgrade Manager, 40 Field Service Supervisors and appx 275+ Field Service Professionals.Key Accomplishments:--Six month turnaround time implementing automated appointment booking enterprise wide with mobile delivery to Field Service teams. --Achieved 4.5 ROI in 6 months from “Scheduling Optimization” initiative.--On-time execution of complete company rebrand initiatives to entire U.S. & Canadian customer base (475,000 field logos and yard sign replacements) without compromise to service & installation levels. --Successful proof of concept implementation, training, installation, and service frequency cost evaluation of Vivint’s industry leading rollout of residential/consumer home automation, access control, HVAC control, video surveillance, and appliance/lighting control. (e.g. 100,000 control panel upgrades (2011), 20,000+ HVAC automation upgrades (1Q2011).)--Sales Upgrades: Employees averaged $60 in upgrades per month per employee in June 2011 and by end of 2012 were at $1200 per month per employee.)--Maintained a Net Promoter Score (NPS) of 60 or higher in Field Service. Peaked at 69.

Bachelor Of Science, Business Management

Certification, Auto Detailing

Real Estate License, Real Estate