Shanelle Huynh Email and Phone Number

• Oversee banking, smart safe deposit data, and employee timecards utilizing advanced Excel tracking• Facilitate timely and effective communication to District Area Leaders, executives, and all restaurant stores utilizing Microsoft Office and Google Suite applications

• Spearhead my weekly newsletter initiative, boosting morale across 30 stores in multiple states• Photograph content of multiple restaurants, managers, new menu items, opening events, etc.• Elevate company culture by designing certificates and awards for holiday employee meetings

• Attended to customer questions and concerns on-site for music festivals such as Day N Vegas, Head in the Clouds, Coachella, Stagecoach, and Palomino Festival• Utilized Liff Happens software to assist guests in finding or logging their lost devices• Prioritized quality customer satisfaction with every interaction

• Edited ~5 articles per week for grammatical errors, consistency, and quality• Gave feedback on every article and worked closely with writers to enhance readability, narrative flow and overall quality of writing• Formatted articles on WordPress to prepare for publishing• Led weekly writers' workshops for staff bonding and content inspiration• Tracked writer participation and article quality weekly through Excel sheets

• Designed graphics for social media and print advertisements for small to large scale campus events including concerts, lectures, film premieres, cultural events and more• Managed and posted to social media accounts including Instagram (20.2k followers), Facebook, Twitter, TikTok, and Squarespace websites•Directly communicated and negotiated with print/promotional item vendors to create and purchase on-brand merchandise for each event according to allocated budgets •Collaborated with event programmers to encourage involvement from 20,000+ undergraduate students and managed student relations/queries via social media • Led a team of Marketing interns hosted workshops to further their understanding of graphic design and social media management • Collected photo and video coverage event, staff, and student interaction for all campus-wide events, collaborations, and sponsorships• Utilized multiple programs and softwares such as Adobe Illustrator, Adobe Photoshop, Adobe Lightroom, and Procreate, for graphics and animations

• Created social media posts and captions to assist in promoting campus-wide events for a student body of 20,000+• Assisted Marketing Directors in brainstorming and executing advertising designs and social media marketing strategies • Attended weekly team meetings to research and discuss engagement ideas • Attended trainings for professional and interpersonal skills and workshops to further learn Adobe Suite skills

• Read and evaluated weekly submissions of research, short fiction, art, and poetry• Attended meetings to discuss submission choices• Brainstormed cover and motif designs for the digital & print journal• Formatted pages using InDesign