Shane Loc Email & Phone Number

Philadelphia, Pa, Us

The “Connected Living” team brings the power of broadband and connectivity to the homes of 20+ million customers. The cornerstone of the Technology & Product Experience is to deliver incredible speed and coverage (WIFI) throughout the “smart home” in a complete, easy and secure way. As an engineering leader, my primary responsibility is to build quality product features & deliver them into the hands of our users.• Provide leadership & alignment across multi-disciplinary teams within the org (Product, Program, Engineering, Design)• Manage teams of cross-functional software engineers, provide support/mentorship in professional development (On/Offsite)• Developed and own the product quality strategy across multiple software client platforms (QA, Regression, Automation)• Converged and maintain the software automation pipeline/process supporting 10+ applications (CI/CD, iOS, Android, Web)• Responsible for maintaining legal compliance & policies, customer privacy disclosures and company data practices (Privacy, PII)• Created and own the product release strategy & collaboration across all stakeholders/teams (Release Management/Deployment)• Developed engineering best practices, disciplines & operating principals in a Scaled Agile organization (Spotify model) • Manage departmental budget(s) for vendor/supplier contracts, enterprise/tool licenses & other operating expenses

Philadelphia, Pa, Us

The “Xfinity Home” products provide home security and automation services to over 1 million customers. These product features are available across our Mobile (iOS/Android), Web & TV platform experiences. As an engineering leader, my primary responsibility was to build quality product features & deliver them into the hands of our users.• Provide leadership & alignment across multi-disciplinary teams within the org (Product, Program, Engineering, Design)• Manage teams of cross-functional software engineers, provide support/mentorship in professional development (On/Offsite)• Responsible for all phases of the software development life cycle for Digital Home products/services (SDLC, X1/XRE, Web)• Created, owned & accelerated product-to-market release process via software automation tooling (DevOps)• Delivered groundbreaking features/experiences, increasing customer traffic by over 100% (Camera Video, X1 App)

Philadelphia, Pa, Us

The “Comcast Interactive Media” team delivers concierge service to our Comcast customers. These product services include the Xfinity Web Portal & Xfinity TV. Comcast subscribers can enjoy all the benefits of their video & account subscription with one click of a button. As an engineering leader, my primary responsibility was to ensure the quality of our features and to maintain outstanding customer satisfaction across our products.• Managed teams of experienced SDETs responsible for ensuring product feature quality (onshore/offshore)• Developed & enforced quality standards & operating procedures across our software products & teams (onshore/offshore, SOP)• Supported roll out of various Video Streaming solutions; pioneering Comcast into the online video streaming space (HLS)• Introduced/adopted automation testing frameworks, reducing regression efforts by 40% and contributing to budget cost savings• Certified and rolled out online purchasing feature(s), contributing to overall business revenue stream (OLTP, DRM)• Owned and maintained the product feature requirements repository and integrity of all Comcast owned digital assets

Philadelphia, Pa, Us

• Lead QA Engineer, Comcast Interactive Media• QA Analyst, Comcast NE&TO• Analyst, PJM Interconnections• IT Support Analyst, LTL Color Compounders