Shane Mark, Msm Email & Phone Number

Needham, Ma, Us

Needham, Ma, Us

Plans, organizes and directs the operational divisions of the Department of Public Works including the Garage Division, Highway Division, Parks and Forestry Division, Water and Sewer Division, and the Recycling & Transfer Station (RTS).Motivates and provides overall supervision and training for the operational divisions and serves as the department’s training officer.Provides overall direction to the operational divisions; plans organizes and directs operating activities through and with the superintendents; supervises the coordination of efforts among divisions and between operational divisions, the Engineering Division, and Public Facilities. Develops the operational divisions’ goals and objectives; establishes performance measures; assesses performance in relation to established goals; conducts performance evaluations; benchmarks divisional policies and procedures against similar municipalities and recommends changes to the Director; and takes appropriate action to improve the operational divisions’ efficiency and service provision.Oversees departmental customer service function and ensures appropriate and timely customer service. Responds to inquiries, requests and complaints, referring unresolved issues to Director; and maintains liaison with internal/external customers regarding public works operations. Oversees the Department’s risk management program.Develops and presents the preparation of the annual operating and capital budgets of the operational divisions, presents recommendations and justification, analyzes performance against budget, and develops appropriate control procedures, and oversees the specification and procurement of divisional supplies, materials and equipment. Secures and administers grant programs, and prepares reports and documents required by governmental agencies and Town officials.

Administers the Streets Division by coordinating activities in the construction of curb and gutters, driveway aprons, wheelchair ramps, slabs, concrete walls, and concrete planters. Manages staff workforce of 65 employees that install and replace sidewalks, custom staining, stamping concrete, and other skilled concrete work within the City. Develops, implements, and monitors the department’s objectives, work programs, and productivity measurements to increase effectiveness and efficiency by utilizing a work management system, reviewing and signing purchase orders, time cards, evaluations, and prepares reports. Understands and implements policies, procedures, laws and regulations to ensure a safe working environment. Handles issues with residents identifying and resolving problems related to streets, sidewalks, curbs, and gutters by making personal inspections, deciding on appropriate actions, and implementing follow up. Performs field evaluations in the Highway Division, inspects and maintains 620 lane miles of City streets and repairs approximately 400 miles of sidewalks. Coordinates and directs the City’s snow and ice control program for streets, sidewalks, parking lots, and transportation nodes.

Newton, Ma, Us

Plans, organizes and directs the operation and administration of the Public Works Department including streets and sidewalks, water/sewer/stormwater utilities, transportation, trash/recycling and fleet maintenance. Develops and measures goals; manages programs and projects providing complex analytical and professional engineering and administrative leadership. Conducts fiscal planning and budget administration to accomplish missions within established budget guidelines. Directs, supervises and reviews the work of staff. Develops long range Public Works plans based on an analysis of the needs and interests of the department and the community; projected future demands; capacity of facilities; and funding opportunities. Oversees the preparation of specifications, bidding processes and the selection criteria for public contracts. Oversees all field work by contractors for public works projects. Reviews, updates and supervises the development and implementation of Capital Improvement Plan. Determines applicable codes, regulations and requirements for assigned projects.

Columbus, Oh, Us

Responsible for the coordination of maintenance and operational activities for the Division of Planning and Operations. Directs the establishment of work priorities and determines major projects to be accomplished by the Operations Section through the benchmarking process with the mindset of continued process improvements; evaluates data, compiles reports, and makes recommendations on ways to improve operational effectiveness and efficiencies; Monitors performance standards, costs, and provides input for the annual operational and capital budget; manages the operational budget consisting of over $14 million and the capital budget (traffic signal commodities, alley rehabilitation funds, and equipment) in excess of $9 million dollars; Conducts staff meetings with subordinates to outline future projects, reviews project progress, and interprets policies and regulations; Reviews performance evaluations completed by subordinate personnel for consistency and adherence to standards; Participates in appropriate professional activities in order to stay current with developments and trends in the field of operations. Prepares a variety of reports, correspondence, and records as required for division operations; Coordinates information for writing of specifications to purchase equipment or supplies to accomplish maintenance work; Coordinates the installation and maintenance of overhead automatic traffic signals, traffic signs, and pavement markings; Directs sign fabrication, installation, and maintenance; Directs the Traffic Management Center; coordinates temporary traffic control operations for emergency response; Ensures implementation of, and adherence to, established rules, policies, and procedures concerning maintenance of roadways and right-of-ways; Manages major seasonal activities, such as ice or snow control.

Provided professional support and technical guidance to over 45 Army soldiers requiring motor transport. Planned, managed, and monitored unit motor transport operations as the Highway Operations Sergeant. Prepared and implemented the truck company security and defense plan. Prepared map overlays. Received and distributed highway motor transport missions. Assembled and prepared highway reconnaissance data for motor convoy transport. Supervised and directed unit dispatching of vehicles. Coordinated engineer requirements to support a truck battalion. Supervised drivers performing preventive maintenance Checks, and services (PMCS) on vehicles. Operated in the truck terminal as a squad leader, platoon sergeant, and operations non-commissioned officer in charge. Trained new drivers and managed the driver sustainment training program. Planned, organized, and operated a motor vehicle convoy. Commanded convoy march units or serials. Supervised transporting of all types of cargo. Posted and controlled guards used to prevent pilferage and vandalism of cargo and equipment. Took charge of vehicle recovery. Supervised personnel preparing vehicles for deployment.Operated all wheel vehicles and equipment over varied terrain and roadways for support of combat operations. Managed en-trucking and de-trucking of personnel being transported. Oversaw and checked proper loading and unloading of cargo on vehicles and trailers. Secured cargo against inclement weather, pilferage, and damage. Operated vehicle component material handling equipment (MHE), as required. Employed land navigation techniques. Performed vehicle self recovery and field expedients to include towing vehicles. Corrected or reported all vehicle deficiencies; supported mechanics where necessary. Prepared vehicles for movement/shipment by air, rail, or vessel. Supervised and provided technical guidance to subordinates in accomplishing their duties.

Executed business and departmental objectives; developed and implemented appropriate plans to achieve desired results in a timely manner. Developed and controlled the appropriate labor plan based on forecasts including units and hours. Monitored the Warehouse Management system and associated outputs; coached, mentored, and recognized associate contributions through direct feedback and various recognition programs. Conducted monthly performance reviews, generated reviews, validated and actioned various reports including Labor Management, Kronos, departmental productivity and accuracy, safety, and other vital reports.

Supervised inbound, city, outbound freight operations. Responsibilities included shiftplanning, freight loading and unloading, routing, proper documentation and procedurecontrol for hazardous material shipments, and management of OS&D (overages, shortages,damaged) activities while processing 500,000-700,000 pounds of freight over a 6-8 hourperiod. Balanced multiple tasks while positively motivating and communicating clear andconcise directions to others. Effectively managed deadline pressures while maintaining anddisplaying a positive attitude, team coaching skills, a commitment to excellent customerservice.

Arlington, Virginia, Us

Assisted units in the execution of logistical operations regarding the domestic andinternational mobilization and demobilization of Army Reserve units within a six stateregion. Duties encompassed the tracking, constitution, the reconstitution of 21 distinctunits and over 6,000 pieces of equipment valued at over $50M. Tracking systems usedinclude REIMS (Reserve End Item Management System), PBUSE (Property Book Unit SupplyEnhanced), GTN (Global Tracking System). Reported directly to Deputy Chief of Staff forLogistics with dotted line responsibility to a two-star General.

Recruited, interviewed, counseled, qualified applicants for enlistment. Distributedrecruiting publicity material; identified and cultivated community centers of influence.Explained benefits to applicants and prepared enlistment forms and documents. Arrangedtransportation, meals, and lodging for applicants when required.

Us

Trained and supervised ramp crews in the loading and unloading of freight from variouscargo aircraft. Trained employees on various equipment used in the day-to-day operations.Trained and supervised employees in De-ice operations of 22 De-ice Trucks worth $2.2million, and coordinated deicing operations for the aircraft.

Master Of Science, Management

Bachelor Of Arts, Bible/Youth