Shane Needs Email & Phone Number

Blackwood, Gb

Cardiff, Wales, United Kingdom

Bargod, Wales, United Kingdom

Blackwood, Wales, United Kingdom

Yellowdays is a coach holiday business operating pick ups across the South Wales offering coach holidays across the UK and Europe. Many of my responsibilities are transferable from my role with Jansan Wear.• Lead the designing of holiday brochures for our product offering• Liaise with coach operators to arrange the transport requirements for our coach holidays and day trips ensuring compliance with driver hours law.• Train and support staff on using internal booking procedures and software.• Establish and roll out a new booking software and online booking website for our tour operations.• Generated meticulous travel itineraries for a number of holidays, receiving positive customer feedback.

In early 2012 I decided to establish a printing and embroidery business that specialises in school uniform and teamwear. The business was formalised in 2013 as a limited company. I have been a key role in developing the business over the last 7 years, having led the business to become the supplier of school uniform to over 40 primary schools and 6 comprehensive schools.• Lead the schedule of production to ensure we delivery customer orders on time.• Key point of contact and decision maker for customers to ensure retention and growth• Business development for business growth• Lead to implement a new Order Management system• Responsible for HR functions, including hiring, staffing, training and payroll.• Maintained smooth operations through careful management of office workflow and administrative progress.• Managed back of house administration, including financial operations, payroll and accounting procedures.• Provided customers with outstanding service, extending relationships for future business opportunities.• Maintained clear, accurate company records, upholding compliance with regulations and company policies. • Defined and executed business development strategies, maximising revenue opportunities for guaranteed year-on-year growth. • Facilitated on-site training, developing processes and procedures to increase operational accuracy.• Used Sage Accounting to confirm invoicing and inventory matches cost-of-goods-sold reports.• Address customer issues with compassion and professionalism, ensuring swift, successful resolution.• Oversaw store opening and closing, including reconciling cash drawers and making bank deposits.

Ysgol Gymraeg Penalltau

o Developed and maintained positive, impactful relationships with pupils, facilitating improved learning outcomes.o Monitored and documented pupils’ academic progress, enabling accurate development reporting.o Provide outstanding support to pupils with additional learning needs, ensuring safety and access to equitable learning.o Distributed educational materials and resources, ensuring pupils were adequately prepared for lessons.o Provided basic maths and language (both English and Welsh) to pupils across the Foundation Phase and Key Stage 2.o Assisted with marking pupils work, reporting feedback to pupils and parents to maintain ongoing improvement.o Created positive, engaging learning environments, motivating pupils to achieve optimal academic results. o Provided additional learning support to small pupil groups.o Assisted with planning and preparing lessons, evaluating and adjusting teaching to suit pupil age and capability. o Organised classroom materials to help teachers to prepare for daily lessons.o Used behaviour modelling and specialised teaching techniques to share and reinforce social skills.o Oversaw pupils in classroom and around the school, enforce rules and support lead teacher.

Ysgol Gymraeg Penalltau

o Developed and implemented a vibrant, engaging children’s programme to meet the ongoing needs of children as per framework.o Maintained strict compliance with regulations prescribed by the CIW, along with all the legal and statutory requirements.o Offered support and inclusion for all children, regardless of gender, cultural background, ensuring practices were implemented by other staff.o Oversaw meal times to ensure children were being provided with nutritious meals and drinks.o Supervised and ensured other staff were consistently implanting reasonable behaviour management practices.o Managed a number of staff, sharing required hours evenly

Ysgol Gymraeg Trelyn

Pontllanfraith

Fleur De Lys