Shane Pinto Email & Phone Number

Work under the direction of RHPs to implement recommendations, strategies, and support plans for individuals with concurrent physical, behavioral, addictions ,and mental health issues, assisting with independenceSupport clients with minimizing the impact of their cognitive impairments and behavioural impairments Contribute to the development of clients’ programs and treatment plans in conjunction with the multidisciplinary teamPerform de-escalation and/or non-violent crisis intervention maneuversDocument progress and maintain accurate records of clients’ treatment following company and provincial guidelinesEducate clients and their families about behaviour challenges, addictions, mental health issues, and cognitive deficitsComplete research to assist with enhancing client programs

Peterborough, Ontario, Canada

Contributed expertise to multiple committees to enhance outreach and branding strategies.Revamped online and print materials in collaboration with graphic designers, photographers and printers.Designed a social media strategy and posting plan in collaboration with the editorsCommunicated with editors and contributors and have knowledge of JUST publishing calendarDesigned and scheduled or posted creative and relevant social media content for JUST to enhance the online presence and promote our workCreated graphic design, photography, visual art, audio, and/or audiovisual works for publication by JUST.Spearheaded the development and execution of comprehensive communications strategies to promote corporate objectivesDeveloped and implemented a wide variety of marketing materials, such as advertisements and e-newsletters.Leveraged social media platforms to engage with target audiences and amplify the department's messages.

Peterborough, Ontario, Canada

Developed and maintained relationships with various departments to increase the recruiting of International StudentsMaintained accurate records of recruitment activities and provided timely reports to the recruitment teamAttended open houses, international events, and other university-run events to increase awareness of Trent InternationalManaged external inquiries (phone calls, emails) from prospective students, ensuring timely and informative responses adhering to Trent's protocols.Guided prospective students through the application process, offering support in course selection, housing options, degree requirements, visa-related inquiries, and tax questions.Provided personalized guidance to international students for a smooth transition to Canada and Trent University.Collaborated with Enrollment Advisors, equipping them with accurate admissions information for effective responses to student inquiriesAssisted in organizing and participating in the Trent International Open House, offering on-the-spot admission assessments and support.Contributed to marketing emails targeting prospective students, and aligning admissions content to attract more applicants.Maintained and organized digital records of student information, ensuring seamless collaboration with other recruitment assistants and managers.Facilitated communication between university departments, ensuring comprehensive support for prospective students.Demonstrated strong interpersonal skills and a student-centered approach to providing exceptional customer service.

Peterborough, Ontario, Canada

Managed the social media account, raising followers and interactions by following new trends and creating new ideas consistently.Continuously ensured student feedback and suggestions were heard and improvements were made appropriately.Published various news articles on events, information, and achievements provided by the university.Collaborated with other student employees to ensure TikTok content is student-focused and satisfies student needs.Created various data sheets and reports on different marketing strategies and maintained records of different universities'' marketing strategiesEnsured major projects were always submitted before the deadline.Consistently brainstormed ideas and worked on ample tasks at a time to ensure the success of the department.Coordinated and planned various Trent events throughout the year to engage studentsResponsible for coordinating with other Universities and local companies in regard to our latest advertisement strategiesUsed platforms such as Constant Contact, Email Hunter Tool, and Active Campaign to relay messages across different platforms and different universitiesWorked on a beginner's guide to Website development for Trent University's main websiteUtilized various digital marketing channels to reach incoming students.Implemented creative strategies to improve student engagement

Dubai, United Arab Emirates

Developed and executed marketing and PR strategies to promote brand products, increasing brand visibility and engagementOversaw marketing campaigns on social media, creating compelling content to drive traffic and audience interactionCultivated relationships with media outlets and influencers, securing press coverage and partnerships to enhance brand presence

Peterborough, Ontario, Canada

Interacted with students and promoted products and services offered by the associationContributed to the opening of Freedom Lounge by interacting with students, promoting the association, as well as shooting content for social mediaAttended various Orientation Week events to promote and handout various services for studentsEngaged with students and faculty in a professional and friendly mannerActed as a viable representative for the overall brand of the associationWorked closely with the Marketing Manager to spearhead orientation

Montreal, Quebec, Canada

Conducted a high volume of outbound calls to prospective clients in the USIdentified the decision-maker or business owner and briefly pitch them on our services to help save them money for their businessGenerated leads by transferring calls to our Inside Sales team or by booking appointments

Peterborough, Ontario, Canada

Delivered exceptional in-store shopping experiencesBuilt a loyal customer base through engagement, uncovering needs, making product recommendations, and gathering customer information to support continued engagementAssisted with floorset execution, window changes, visual presentation, and marketing placement as needed

Dubai, United Arab Emirates

Maintained regular communication between teachers and professionals via email and phone calls to coordinate program logistics.Established goals and created action plans to achieve goals.Worked directly with middle school children with autism to support their educational developmentAssisted students in improving their academic, social, and emotional skills through personalized learning approaches.Implemented individualized educational plans (IEPs) and modified teaching strategies to meet the unique needs of each studentConducted regular assessments and evaluations to track the progress of students' educational development.Generated detailed reports on students' academic achievements, social interactions, and emotional growth.Collaborated with teachers, parents, and the school counselor to create a supportive and inclusive learning environment for each student enrolled in the program.Maintained accurate records of students' educational progress, including attendance and behavioural observations.

United Arab Emirates

Managed daily administrative tasks including scheduling meetings, drafting correspondence, and filingdocuments.Managed multiple assignments and prioritized workload in a fast-paced environment.Implemented effective administrative procedures to streamline workflow and reduce costs.Utilized various HR software systems to manage employee data.Compiled and analyzed data to provide weekly and monthly reports to management.Supported the hiring process by reviewing applications, conducting assessments, and developing training materials for new hires.Facilitated new employee onboarding by preparing orientation materials and scheduling training sessions.Responded to customer queries via phone calls and emails, demonstrating excellent communication and problem-solving skills

Dubai, United Arab Emirates

Provided support and assistance to children with special needs in a day care setting.Assisted in the implementation of daily routines and activities.Engaged in interactive play and structured activities to promote learning, development, and social skills.Offered individualized attention and care to meet each child's specific needs.Collaborated with the day care staff to ensure a consistent and coordinated approach to the children's care.Observed and assessed the progress of each child in terms of their social interaction and behavioral patterns.Maintained accurate records and document the observations and assessments of each child's progress for the specialists.Reported regularly to specialists on the children's individual progress and any concerns or developments.Assisted with general day care duties, such as mealtime assistance, diaper changes, and maintaining cleanliness and organization in the facility.

Bachelor Of Arts - Ba, Psychology

High School Diploma, Biology/Biological Sciences, General, 12