Shane Pope Email & Phone Number

Kansas City, Mo, Us

Concord, Ca, Us

North Sioux City, Sd, Us

Wichita, Kansas, Us

Cham, Zug, Ch

As the companies only Network Architect here are a few of the achievements I was able to accomplish in a very short time period.* Migrate three very complex data centers from a static routing environment to a dynamic routing environment adding business continuity and redundancy to their solutions offerings of five-nines availability.* Implement VmWare NSX Segmentation.* Orchestrate new network device security hardening standards.* Create plan to move to IPV6 for all power meters throughout the US.

Kansas City, Missouri, Us

Lead the delivery of project solutions that enhance the customer experience while ensuring projects remain within time and budget constraints. Supply comprehensive guidance, solutions delivery, and business support. Design and implement enterprise network systems to support retail operations, internet and analog voice solutions, and the global business portfolio. Track and document network performance and replace or upgrade equipment including routers, switches, wireless access points, and other hardware as needed. Govern vendors’ work functions to guarantee delivery of contractually agreed upon services. Collaborate with business partners, vendors, and IT colleagues to gather business requirements and negotiate and set delivery milestones and release dates. Execute F5 network support enhancements including the installation of load balancers, and global and local traffic managers. Communicated with all levels of managers to relay the business benefits that a solution would provide, guarantee an understanding of business goals and company initiatives, and propose upgrades to meet the growing demands of the business.Key Achievements:• Upgraded the Corporate Data Center from a legacy environment to leading-edge Cisco Application Infrastructure (ACI) which enabled the business to obtain and backup data faster and more often resulting in a fault tolerant network. The new environment provided a 50% increase in virtual systems speed which increased the number of orders that the distribution center could process.• Led initiative to microsegment the Data Center, after gaining insight from multiple development teams, to more effectively secure intellectual property. • Developed a positive working relationship with the internal security department which fostered collaboration on checkpoint firewalls increasing data security enterprise-wide slashing theft and loss from 10-15% to 0%.

Hebron, Ky, Us

Contributed ongoing marketing support, sales enablement, and quality solutions for new and existing clients to generate sustained revenue growth. Executed on business plans, drove key initiatives, and increased brand awareness. Created detailed network designs and proposals to guide project management activities and followed up post-install review to assure customer satisfaction. Setup and delivered technology seminars for key customer accounts and potential new customers and provided technical sales training to sales executives. Analyzed existing and new technologies, go-to-market strategies, and deliverables, and studied changes in the competitive landscape.

Chicago, Il, Us

Led the design and operation of hosting infrastructure projects by designing new methods to integrate disparate solutions on the Allscripts platform to remain competitive with other companies’ offerings. Constructed business requirements and implementation plans for technically advanced internetworking solutions. Presided over software strategy, system troubleshooting, performance engineering and optimization, and maintenance strategy. Deployed health-check software and created reports detailing network issues, rogue application usage, bandwidth usage, etc. Instituted documentation run-books for each hosted customer’s environment which reduced escalations by 80% because customers could now consult documentation before escalation. Instituted formal change management, incident management, and problem management processes which eliminated accidental downtime from unscheduled changes. Liaison with customers, vendors, and third-party providers to document issues they were experiencing or software enhancements they wished to see in the next sprint and worked with DevOps to meet the customer’s needs

Redmond, Washington, Us

Trusted advisor for support services to nationally recognized clients including Sprint, Hallmark Cards, Payless Shoes, Garmin, etc. Furnished valuable guidance on operations and optimization of customers IT infrastructure by providing business objective roadmaps and recommending technical solutions.

San Jose, Ca, Us

Architected systems for federal agency clients, utilizing Cisco’s technology stack, including designing disaster recovery systems and emergency base-camp communications for the National Forest Service. Redesigned new business techniques that streamlined the U.S. Department of Agriculture (USDA) processes and upgraded the USDA network with hundreds of new Cisco switches and routers. Coached clients on choosing offerings that would help support current and future network operations. Liaison between executive suite customers and Cisco corporate personnel, business units, and partners. Presented clients’ technology solutions, that I designed during executive briefings, to illustrate how the solutions advanced productivity and enhanced work experiences.Key Achievements:• Built a state of the art kiosk system and designed new solutions to address bandwidth issues which increased productivity by 80%. • Gain trust resulting in a five-million-dollar deal to upgrade all 23 USDA agencies with Costco Voice and hundreds of new Cisco switches.• Architected a new emergency base-camp communications network allowing the Forest Service to better communicate from ground to air and better deploy services where needed.

San Jose, Ca, Us

Worldwide manager of global online lab and learning delivery. Responsible for leading a team of technical project system engineers to provide strategy and direction in the area of eLearning and global automated online hands-on labs available anytime, anywhere.Responsible for a four million dollar per year budget and alignment of resources to meet the technical and sales needs of the Cisco sales field with the use of industry leading automation techniques including VMWare and third party products.Responsible for the overall management, build-out, future direction, and maintenance of several multi-million dollar lab support facilities located in San Jose, Ca., Raleigh, NC., Netherlands, and Sydney Australia. Provide leadership in overall management of the Cisco global online lab programs and customer demonstrations in the area of security, voice, storage networking, optical, wireless, data center, and other advanced technologies.Evaluation of customer satisfaction results. Feedback used for future programs and enhancement of better solutions to Cisco users and customers.Drive the collection of requirements for automation enhancements on a quarterly basis. Lead team in the design and deployment of the world wide remote demo program driving overhead expense to a minimum and creating a centralized location for updates and enhancements.Lead team in the development and implementation of Cisco online labs for Cisco SE virtual team programs scaling of deliveries worldwide while reducing overhead costs.Collaborate with Cisco business units to create just in time field education with hands-on experiences.Lead team in collaborating and building relationships with Cisco learning partners, educational leaders, organizational professors, and industry experts to lead change in our industry with thought leadership.Manage outside vendor contracts and relationships.Establish initiatives, goals, stretch goals for team. Develop team direction and ownership.

San Jose, Ca, Us

Lead in the definition and maintenance of the technical readiness development curriculum for AMs and SEs leveraging the global development curriculum that was defined worldwide and adapting it to the APAC theater requirements. Drive the establishment of framework, processes, tools and organization needed to deliver technical readiness to the APAC sales organization.Earn trusted advisor status with APAC senior leadership and key sales stakeholders in APAC HQ organizations by partnering / consulting to understand the business requirements and determine implementation strategies.Provide leadership and overall management in support of APAC technical sales.Responsible for managing team in the support of the global SE specialization program for all technologies in the APAC Theater.Responsible for managing team in the support and initial roll-out of the Cisco virtual team program for the APAC theater.

San Jose, Ca, Us

Technical project systems engineer and program manager for Cisco world wide sales force development voice and security Programs. Responsible for overall management of development and delivery of the voice and security technology training for the Cisco channel partner program and Cisco internal engineers on a global basis.Provide leadership as a specialization manager in the voice and security market for worldwide sales Force Development.Lead technical meetings to solidify and verify technical content of the advanced voice accelerate program.Create and achieve win-win strategic cross-functional partnerships with worldwide sales force development and SE development team members, field development groups, business unit advocates and field advisors. Proactively and effectively communicate with program advisory team, executive sponsors, field SE advisors, business unit advocates, instructor lead solutions group, worldwide Channels and third party vendors to define and prioritize system engineering development requirements aligned to the advanced voice and security accelerate programs.

San Jose, Ca, Us

Lead Channel Systems Engineer responsible for developing the technical sales competency of the Cisco VAR community for the Northern and Midwestern operation.Responsible for assisting Cisco Channel Partners in developing their business plans and increasing revenue.Developed a specialization development plan for each Channel Partner in my assigned area to assist them in growing their business to become a GOLD certified Cisco partner.Partner with local sales teams to align the local Cisco business plans with the VAR community.Collaborate with local sales teams to create an interlock between Channels, SP, Commercial and the ESO organizations.Responsible for managing go to Channel Partners in my assigned area on a monthly basis to assess business plans and help generate revenue.Responsible for assisting Channel Partners in multiple demand generation events.Primary VT specialist for both Voice and Security. Regional award (Channel SE of The Year) for innovation in producing more with less.Instrumental in creating and managing the (Advanced SE Training) program for both Cisco engineers and Partners.

Bachelor’S Degree, Technical Management

Associate Of Applied Science In Electronics, Electronics