Shane Ramirez Ii Email & Phone Number

Kalaheo, HI, US

Koloa, HI, US

Salem, Oregon, US

I wear a few different hats here, but as the assistant winemaker I’m helping to make the wine and working on expanding Zenith’s custom crush portfolio. I’m also helping operations/hospitality to launch their DTC sales programs, tasting room, wine club, e-commerce platform, and more. 93 acres of premium wine grapes, a stunning production facility, and an.

-Executes all phases of winemaking for Lady Hill’s entire portfolio of brands and custom crush clients-Cluster sampling, routine laboratory analysis, analysis data documentation, sanitation, cellar operations, quality control, press supervision, and sensory evaluation trials-Creation and maintenance of fermentation, inventory, and compliance documentation.

New York, NY, US

-Operations lead and dedicated account manager for all national retail partners in the West, Midwest, and South-Performed routine data updates utilized by multiple teams-Identified opportunities for automation while leveraging tools, integrations, and other technologies to streamline and optimize workflows-Created, maintained, and updated standard.

New York, NY, US

-Managed a portfolio of merchant accounts while building and maintaining strong relationships with key stakeholders to drive retention and growth-Conducted regular check-ins with clients to understand their needs and concerns, review SLAs/performance metrics, discuss opportunities for improvement, and identify opportunities to expand.

-Performed all phases of winemaking from crush to bottle-Assisted with repair and maintenance of cellar equipment-Chemical additions, lab analysis, yeast/malolactic inoculation, pump overs/punchdowns, chemical handling, wine transfers, sanitation, filtering, and bottling-Machinery operation; pneumatic press, destemmer, various pumps/filters, forklift.

Schaumburg, Illinois, US

-Generated meaningful leads by identifying key decision makers and collecting business intelligence to help drive sales; ~100+ cold calls per day-Built rapport with potential clients to help identify business opportunities and develop long-term relationships-Handled objections and used sales techniques to align product solutions to an organization's.

Calabasas Hills, CA, US

-Designated trainer across three different work groups in efficiency, safety, and customer service-Knowledgeably described products and provided recommendations in full detail for over 350 items-Mediated any customer concerns or complaints with the highest level of customer service-Developed a rapport with guests to ensure satisfaction and promoted.