Emily Shane Samonte Email & Phone Number

Dayton, Oh, Us

Centerville, Ohio, United States

Al Wakra, Qatar

Coordinate with HR and Procurement for Site processes.Manage the filing and storage of legal documents on Sharepoint.Administer site administration rights for key document filing systems (both online and in hard copy).Prepare and quality control all Corporate Reports, presentations, policies, and procedures.Provide general administrative support to the team, including typing, emails, faxes, photocopying, document comparisons, mail, scanning, and binding, and ensure all files are created, updated, and archived as necessary.Manage travel bookings and process expenses.Perform any other administration tasks as required.

Al Sadd, Doha, Qatar

· Coordinate office activities and operations to secure efficiency and compliance to company policies· Supervise administrative staff and divide responsibilities to ensure performance· Manage agendas/travel arrangements/appointments etc. for the upper management· Manage phone calls and correspondence (e-mail, letters, packages etc.)· Support budgeting and bookkeeping procedures· Create and update records and databases with personnel, financial and other data· Track stocks of office supplies and place orders when necessary· Submit timely reports and prepare presentations/proposals as assigned· Assist colleagues whenever necessary

Al Wakrah, Qatar

• Conduct research and provide high-level administrative support.• Prepare statistical reports and handle information requests.• Perform clerical functions, including preparing correspondence, receiving visitors, arranging conference calls,and scheduling meetings.

Philippines

• Collaborated closely with Performance Readiness Training, Operations, and site team leaders to monitorService Quality performance standards.Vendor Program Representative Level II (November 2013 – December 2014)• Handled escalations, daily team assignments, and sent SOD and EOD reports to Subject Matter Experts (SMEs).Vendor Program Representative (October 2010 – November 2013)• Communicated with Vendors and internal Ingram associates professionally and clearly.• Reviewed and processed complex vendor Special Pricing Approvals, ensuring compliance with Ingram Microterms and conditions.• Ensured compliance on vendor special pricing programs to mitigate financial risk.• Collaborated with Sales, Vendor Management, and other Internal Departments to complete the Sales Cycle.

Philippines

Reporting Analyst (April 2010 – October 2010)• Generated and translated raw data into useful information (reports).• Maintained associate to managerial level reports accessible to the management.• Engaged in direct communication with clients for reporting purposes.Developmental Assignments at iZone Technogies Philippines (September 2008 – March 2010)• Chargeback Analyst• Performance Improvement Specialist• Assistant Team LeadCustomer Support Representative (May 7, 2007 – Aug 2008)• Provided technical/billing support via email/chat and VoIP calls.