Shane Roach

Shane Roach Email and Phone Number

Product Marketing Manager @ Intelligems
Spokane, WA, US
Shane Roach's Location
Spokane, Washington, United States, United States
About Shane Roach

I'm an experienced operator and analyst (ex-Lyft, ex-Everlane) and brand marketer (ex-Rumpl) building Sindi - the easiest way to send and receive dental patient referrals. Manage referral forms, file transfers, and communication all in one place at sindireferrals.com.

Shane Roach's Current Company Details
Intelligems

Intelligems

View
Product Marketing Manager
Spokane, WA, US
Website:
intelligems.io
Employees:
55
Shane Roach Work Experience Details
  • Intelligems
    Product Marketing Manager
    Intelligems
    Spokane, Wa, Us
  • Sindi
    Co-Founder & Ceo
    Sindi Sep 2023 - Present
    Seattle, Wa, Us
    The easiest way to send and receive dental patient referrals. Currently in Beta and launching soon. sindireferrals.com
  • Gonzaga University - School Of Business Administration
    Adjunct Instructor
    Gonzaga University - School Of Business Administration Jan 2024 - May 2024
    Spokane, Washington, Us
    Course: Intro to Entrepreneurship BENT 490 for Juniors and Seniors
  • Rumpl
    Director Of E-Commerce
    Rumpl May 2022 - Jul 2023
    Portland, Oregon, Us
    Leading experience and revenue ($10M+) on Rumpl.com, Amazon, International distributors' ecom, and major retailers digital brand representation including Dick's, REI, Backcountry and more. Managing the E-commerce, Customer Experience, and Analytics departments. Reported to VP of Product & Marketing and previously reported to VP of Revenue.Co-wrote and produced "My First Adventure Blanket" a kid's book about getting outdoors with your Rumpl blanket. Designed the #1 selling blanket from Spring/Summer 2023 season - Geo Rose. I left Rumpl to freelance with similar outdoor brands and to work on a personal project.
  • Rumpl
    Senior E-Commerce Manager
    Rumpl Oct 2020 - May 2022
    Portland, Oregon, Us
    Led experience and revenue growth on Rumpl.com and created influential partnerships including Salehe Bembury, Nicole McLaughlin, and AllTrails. Reported to the VP of Revenue. Managed a team of two.Responsible for Rumpl.com experience, Rumpl.com & Amazon revenue, International ecom experiences for five countries, email & SMS communication, customer retention, and department analytics. Plus, executed a flawless Shark Tank airing with no website down time.
  • Rumpl
    E-Commerce Manager
    Rumpl Apr 2019 - Oct 2020
    Portland, Oregon, Us
    I managed Rumpl.com, International e-commerce for Canada, and Rumpl on Amazon, continually improving to increase customer acquisition, conversion, and retention. I also managed digital and email marketing. Learn more: www.rumpl.comOther responsibilities include digital marketing, creative direction, copywriting, inventory buying, forecasting, merchandising, and occasional modeling. Anything the team needs!Tools: Shopify Plus, Shogun, SQL, Zapier, Segment, Mode Analytics, Amazon Seller Central, Google Analytics, Google Ads, Facebook Ads, Klaviyo, Iterable, Intelligems, Privy and more.
  • Chelon
    Founder & Designer
    Chelon Dec 2018 - Feb 2022
    Portland, Us
    I've always wanted to create a product and brand from scratch. I do everything. chelon is my WIP. Premium products to upgrade your every day. Learn more: www.itschelon.comSuccessfully launched on Kickstarter. Featured in Fast Company, Man of Many, and Carryology.
  • Lyft
    Senior Operations Strategist
    Lyft Jan 2017 - Oct 2018
    San Francisco, Ca, Us
    Built and scaled Lyft's in person driver-facing presence, tech, field operations, and analytics in 200+ driver support and rental locations across the US and Canada while interacting with all levels from frontline employees to Regional and Senior Directors. I led efforts to improve our retail transactional NPS from 30 to 70+ in 6 months by creating standards, building feedback loops, continuously iterating on existing operations, and consistently measuring progress. Tools used: Mode Analytics, Zapier, Qminder, Typeform, SurveyMonkey, Google Apps
  • Lyft
    Market Operations Analyst
    Lyft Aug 2016 - Dec 2017
    San Francisco, Ca, Us
    Consulted local Lyft offices to solve their supply and demand problems through incentive testing and planning. Launched field operations for driver onboarding programs in eight markets to increase driver funnel conversion. I spent hundreds and hundreds of hours doing SQL analyses to support market growth. Tools used: Mode Analytics, Looker, SQL, SendHub, Internal software & tools
  • Everlane
    Data Analyst
    Everlane Nov 2015 - Aug 2016
    San Francisco, Ca, Us
    Responsible for building data tools, dashboards, and reporting to support the entire organization. Also dabbled in user acquisition, A/B testing, ETL builds, taught team members SQL, and managed Everlane's direct mail program. Tools used: Mode Analytics, Chartio, SQL, Redshift AWS, Segment, Excel, Zapier, Internal software & tools
  • Everlane
    Customer Experience Operations
    Everlane Sep 2013 - Nov 2015
    San Francisco, Ca, Us
    Built a remote team of 18 to manage Everlane customer interactions across Zendesk, live chat, social media, and other internal programs. Managed a fraud team who reduced manual review time, reduced chargebacks, and increased fraud prevented by $250k annually. I also created all CX reporting and monitored team performance metrics. When I wasn't doing the above, I found ways to reduce overbought inventory through bulk sales. Tools used: Zendesk, Zopim, Facebook Messenger (Beta), Mode Analytics, Chartio, Zapier, Toggl, Lessonly, Newgistics, Endicia, Sift Science, Bond, Excel, Internal tools & Software
  • Nordstrom
    Retail Management Intern
    Nordstrom May 2013 - Nov 2013
    Seattle, Washington, Us
    One of six Retail Management Interns selected for summer internship at Spokane Nordstrom Full Line Store, positioned in Men's Clothing department - suits, shirts, ties, and fragrance.
  • Easyuniv
    Co-Founder
    Easyuniv Apr 2012 - Aug 2013
    Spokane, Wa, Wa, Us
    A customizable website catering to college students featuring the top websites they visit on a daily basis. Additional features included realtime news updates, as well as the best ten restaurants, bars, and hotels within walking distance of campus.
  • The North Face
    Sales Lead
    The North Face Nov 2012 - Apr 2013
    Denver, Colorado, Us
  • Northwest Grain Growers
    Elevator Operator
    Northwest Grain Growers Jul 2010 - Aug 2012
    Worked 95+ hour weeks operating a country grain elevator for three summers, managing crop intake, testing, storage, and transportation for 50+ farmers and over $5M worth of grain.Basically lived this song: https://www.youtube.com/watch?v=eVrELMMxpWY

Shane Roach Skills

Entrepreneurship Marketing Sales Social Media Customer Service Public Speaking Leadership Time Management Brand Development Retail Customer Experience Management Fashion Training Fraud Detection Sql Analytics Cross Functional Team Leadership Data Analysis Zendesk Sift Science Research Field Operations Business Development Transact Sql Microsoft Sql Server Hive Tableau Segment Looker Mode Analytics Social Networking Advertising Start Ups Blogging

Shane Roach Education Details

  • Gonzaga University
    Gonzaga University
    Entrepreneurship & Innovation
  • Desales Catholic High School
    Desales Catholic High School
    Wa

Frequently Asked Questions about Shane Roach

What company does Shane Roach work for?

Shane Roach works for Intelligems

What is Shane Roach's role at the current company?

Shane Roach's current role is Product Marketing Manager.

What is Shane Roach's email address?

Shane Roach's email address is sh****@****ail.com

What is Shane Roach's direct phone number?

Shane Roach's direct phone number is +150952*****

What schools did Shane Roach attend?

Shane Roach attended Gonzaga University, Desales Catholic High School.

What are some of Shane Roach's interests?

Shane Roach has interest in Social Services, Fashion, Outdoors, Marketing, Learning, Apparel, Athletics, Startups.

What skills is Shane Roach known for?

Shane Roach has skills like Entrepreneurship, Marketing, Sales, Social Media, Customer Service, Public Speaking, Leadership, Time Management, Brand Development, Retail, Customer Experience, Management.

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