Shane Roach work email
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Shane Roach personal email
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Shane Roach phone numbers
I'm an experienced operator and analyst (ex-Lyft, ex-Everlane) and brand marketer (ex-Rumpl) building Sindi - the easiest way to send and receive dental patient referrals. Manage referral forms, file transfers, and communication all in one place at sindireferrals.com.
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Product Marketing ManagerIntelligemsSpokane, Wa, Us -
Co-Founder & CeoSindi Sep 2023 - PresentSeattle, Wa, UsThe easiest way to send and receive dental patient referrals. Currently in Beta and launching soon. sindireferrals.com -
Adjunct InstructorGonzaga University - School Of Business Administration Jan 2024 - May 2024Spokane, Washington, UsCourse: Intro to Entrepreneurship BENT 490 for Juniors and Seniors -
Director Of E-CommerceRumpl May 2022 - Jul 2023Portland, Oregon, UsLeading experience and revenue ($10M+) on Rumpl.com, Amazon, International distributors' ecom, and major retailers digital brand representation including Dick's, REI, Backcountry and more. Managing the E-commerce, Customer Experience, and Analytics departments. Reported to VP of Product & Marketing and previously reported to VP of Revenue.Co-wrote and produced "My First Adventure Blanket" a kid's book about getting outdoors with your Rumpl blanket. Designed the #1 selling blanket from Spring/Summer 2023 season - Geo Rose. I left Rumpl to freelance with similar outdoor brands and to work on a personal project. -
Senior E-Commerce ManagerRumpl Oct 2020 - May 2022Portland, Oregon, UsLed experience and revenue growth on Rumpl.com and created influential partnerships including Salehe Bembury, Nicole McLaughlin, and AllTrails. Reported to the VP of Revenue. Managed a team of two.Responsible for Rumpl.com experience, Rumpl.com & Amazon revenue, International ecom experiences for five countries, email & SMS communication, customer retention, and department analytics. Plus, executed a flawless Shark Tank airing with no website down time. -
E-Commerce ManagerRumpl Apr 2019 - Oct 2020Portland, Oregon, UsI managed Rumpl.com, International e-commerce for Canada, and Rumpl on Amazon, continually improving to increase customer acquisition, conversion, and retention. I also managed digital and email marketing. Learn more: www.rumpl.comOther responsibilities include digital marketing, creative direction, copywriting, inventory buying, forecasting, merchandising, and occasional modeling. Anything the team needs!Tools: Shopify Plus, Shogun, SQL, Zapier, Segment, Mode Analytics, Amazon Seller Central, Google Analytics, Google Ads, Facebook Ads, Klaviyo, Iterable, Intelligems, Privy and more. -
Founder & DesignerChelon Dec 2018 - Feb 2022Portland, UsI've always wanted to create a product and brand from scratch. I do everything. chelon is my WIP. Premium products to upgrade your every day. Learn more: www.itschelon.comSuccessfully launched on Kickstarter. Featured in Fast Company, Man of Many, and Carryology. -
Senior Operations StrategistLyft Jan 2017 - Oct 2018San Francisco, Ca, UsBuilt and scaled Lyft's in person driver-facing presence, tech, field operations, and analytics in 200+ driver support and rental locations across the US and Canada while interacting with all levels from frontline employees to Regional and Senior Directors. I led efforts to improve our retail transactional NPS from 30 to 70+ in 6 months by creating standards, building feedback loops, continuously iterating on existing operations, and consistently measuring progress. Tools used: Mode Analytics, Zapier, Qminder, Typeform, SurveyMonkey, Google Apps -
Market Operations AnalystLyft Aug 2016 - Dec 2017San Francisco, Ca, UsConsulted local Lyft offices to solve their supply and demand problems through incentive testing and planning. Launched field operations for driver onboarding programs in eight markets to increase driver funnel conversion. I spent hundreds and hundreds of hours doing SQL analyses to support market growth. Tools used: Mode Analytics, Looker, SQL, SendHub, Internal software & tools -
Data AnalystEverlane Nov 2015 - Aug 2016San Francisco, Ca, UsResponsible for building data tools, dashboards, and reporting to support the entire organization. Also dabbled in user acquisition, A/B testing, ETL builds, taught team members SQL, and managed Everlane's direct mail program. Tools used: Mode Analytics, Chartio, SQL, Redshift AWS, Segment, Excel, Zapier, Internal software & tools -
Customer Experience OperationsEverlane Sep 2013 - Nov 2015San Francisco, Ca, UsBuilt a remote team of 18 to manage Everlane customer interactions across Zendesk, live chat, social media, and other internal programs. Managed a fraud team who reduced manual review time, reduced chargebacks, and increased fraud prevented by $250k annually. I also created all CX reporting and monitored team performance metrics. When I wasn't doing the above, I found ways to reduce overbought inventory through bulk sales. Tools used: Zendesk, Zopim, Facebook Messenger (Beta), Mode Analytics, Chartio, Zapier, Toggl, Lessonly, Newgistics, Endicia, Sift Science, Bond, Excel, Internal tools & Software -
Retail Management InternNordstrom May 2013 - Nov 2013Seattle, Washington, UsOne of six Retail Management Interns selected for summer internship at Spokane Nordstrom Full Line Store, positioned in Men's Clothing department - suits, shirts, ties, and fragrance. -
Co-FounderEasyuniv Apr 2012 - Aug 2013Spokane, Wa, Wa, UsA customizable website catering to college students featuring the top websites they visit on a daily basis. Additional features included realtime news updates, as well as the best ten restaurants, bars, and hotels within walking distance of campus. -
Sales LeadThe North Face Nov 2012 - Apr 2013Denver, Colorado, Us -
Elevator OperatorNorthwest Grain Growers Jul 2010 - Aug 2012Worked 95+ hour weeks operating a country grain elevator for three summers, managing crop intake, testing, storage, and transportation for 50+ farmers and over $5M worth of grain.Basically lived this song: https://www.youtube.com/watch?v=eVrELMMxpWY
Shane Roach Skills
Shane Roach Education Details
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Gonzaga UniversityEntrepreneurship & Innovation -
Desales Catholic High SchoolWa
Frequently Asked Questions about Shane Roach
What company does Shane Roach work for?
Shane Roach works for Intelligems
What is Shane Roach's role at the current company?
Shane Roach's current role is Product Marketing Manager.
What is Shane Roach's email address?
Shane Roach's email address is sh****@****ail.com
What is Shane Roach's direct phone number?
Shane Roach's direct phone number is +150952*****
What schools did Shane Roach attend?
Shane Roach attended Gonzaga University, Desales Catholic High School.
What are some of Shane Roach's interests?
Shane Roach has interest in Social Services, Fashion, Outdoors, Marketing, Learning, Apparel, Athletics, Startups.
What skills is Shane Roach known for?
Shane Roach has skills like Entrepreneurship, Marketing, Sales, Social Media, Customer Service, Public Speaking, Leadership, Time Management, Brand Development, Retail, Customer Experience, Management.
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