Shanetta W. Email & Phone Number

Knightdale, Nc, Us

United States

o Lead project-specific kickoff meetings with staff to review project goals, timelines, and responsibilitieso Act as liaison between collaborators, investigators, and local staff to facilitate protocol development, cohort selection, and data querieso Coordinate with study collaborators, sponsors, other PIs/co-investigators, contractors, and research team members to outline study procedures and objectiveso Coordinate with technical team for maintenance, testing, and improvement of research database(s)o Provide input on clinical research projects related to budget, timelines, scheduling, staffing, and other relevant issueso Develop, implement, and direct study procedures and personnel for each studyo Work with Regulatory Coordinator(s) to develop, prepare, and submit VA-specific protocol, staff listings, and other related documentation for initial review by the IRBo With the Regulatory Coordinator(s), prepare and submit amendments, yearly requests for continuing review of open protocols, audits, and any other IRB-required submissionso Report potential privacy incidents and protocol deviations in a timely fashion and in accordance with Durham VAHCS policieso Interpret data to input into CPRS.o Interview, hire, and train new study personnel as needed; maintain training and delegation logso Obtain and maintain VA appointments and data systems access for self and other personnelo Assist with coordination of employees’ individual research projects, as neededo Make recommendations about program development, employee performance, and larger scale operations of the research groupo Ensure CRADA and statement of work language is consistent with other regulatory documents, including data use agreements, consent forms, and protocolso Coordinate with sponsoring group to develop protocols, SOP, obtain CRADA approval, maintain appropriate study documentation, CRFs, and organize site visitso Assist with and advise on budget development, contracts, and invoicing

Virginia, United States

o Assist with and advise on budget development, contracts, and invoicingo Oversees the staff that does the paperwork for mortgage applicationso Verifies the information provided on applications to obtain more information if missing data or mistakes are presento Communicates with customers to help them choose the best mortgage loan they can affordo Collects data from customers, such as their assets, salaries, debts and employment statuso Reviews file documentation for missing or erroneous informationo Verifies information about applicant history with credit bureaus and other agencies so the lender can approve or deny the loano Remains aware of loan application deadlines and informs customers about themo Classify documents and maintain official data for future correspondence. Supervise a team of 10 personnel and mentor subordinates to develop skills. My systems have expedited staff assimilation by 20% and reduced office expenses by 15%.o Streamline customer stratification to serve clients better and increase client satisfaction.o Identify and effectively utilize insurance and financial opportunities to increase profit.

United States

Raleigh-Durham, North Carolina Area

o Communicate with patients as well as schedule appointments as per clients’ convenience.o Propose and provide alternate insurance options such as Medicare, Medicaid, Medicare supplements, State Renal Programs, and COBRA.o Led team on special projects and accomplish projects within time and budget as well as assisted with program eligibility verification.o Assisted with the implementation of a cloud-based data management system.o Utilize customer relationship management to its fullest potential.o Prepared daily, weekly, and monthly reports, and maintained payor outcome results. : Identify and eliminate barriers of new members for a successful transition to a life of dialysis.

Clinton, North Carolina Area

o Provide intervention opportunities and assist members regarding categories of insurance, durable medical equipment, home health, and case management.o Audited call quality, corrected errors, and cured inefficiencies to yield an office savings of 2% in the first six months.o Answered, screened, and transferred an average of 60 telephone calls per day. o Developed office operational guidelines for staff members increasing efficiency by 22%.o Optimized departmental procedures as well as improved team performance to increase efficiency.o Functioned as a key part of the hemodialysis health care team and assisted the team during tough situations.o Provided dialysis therapy to patients in compliance with FMCNA regulations.

Zebulon, North Carolina Area

o Functioned as a key part of the hemodialysis health care team and assisted the team during tough situations.o Provided dialysis therapy to patients in compliance with FMCNA regulations.o Conducted training sessions for individuals and groups as per organizational requirements.o Worked with a range of patients from children up to the elderly with various disabilities and illnesses in a face-to-face setting.o Acute Dialysis Patient Care Technician functioning on a healthcare delivery team to delivering dialysis therapy according to the policy set forth by state and federal guidelines.

Zebulon, North Carolina, United States

o Assisted with meeting total area productivity goals.o Evaluated vascular access for patency and reported unusual findings to the supervisor.o Initiated renal replacement therapy according to prescribed orders from attending physicians.o Documented and recorded accurate and timely information regarding vital signs and treatment parameters onto the hemodialysis treatment records using EMR.o Recruitment for new employeeso Data Entry of patient records into an EMR systemo Data Analysis of patient information for treatment o Quality Assurance of documentation and patient care

Master'S Degree, Counselor Education/School Counseling And Guidance Services

As a counseling intern at North Carolina Central University, I am committed to providing compassionate and client-centered care. My.

Master Of Arts - Ma, Clinical Psychology, 4.0

Clinical Psychology

Master Of Arts - Ma, Clinical Psychology

Master Of Business Administration - Mba, Business Administration And Management, General

Activities and Societies: Healthcare Management Association

Bachelor'S Degree, Business Administration And Management, General, 4.0

Activities and Societies: Internship

Business Administration Aa, Business, Management, Marketing, And Related Support Services, 4.0

Dialysis Technology, Health/Health Care Administration/Management, 4.0