Shanette Hampton Email & Phone Number

Anderson, South Carolina

* Demonstrates proficiency troubleshooting, setting up and installing hardware and software.* Sets up and maintains PCs, Chromebooks, desktops, laptops and printers * Manages customers' expectations of support and technology functionality • Constantly works to maintain the accurate inventory of all technology related devices within the school. • Protects the confidential of all end users using the system. * Uses established guidelines for handling confidential information and password resets. • Works with district personnel and administration to maintain the security and integrity of the computer network.• Works cooperatively with level 2 computer technicians to diagnose and correct hardware and software issues.* Uses a help desk ticket system to report and escalte issues that occur on site

Clemson, Sc

Cataloged and sorted books and library materials Maintained accurate records of library books and periodical inventory Followed quality standards and procedures to minimize errors and maximize customer satisfaction Stayed up to date on automated information systems to teach and educate patrons Maintained and updated patron records in the library system database

Master Of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General

Bachelor'S Degree, Computer Science