Shane Unger Email & Phone Number

Bellevue, Washington, United States

• Manage vendor relationships to ensure Workplace Service programs are well executed and are meeting company needs per global program standards.• Partner with Experience Program Manager as local service lead for corporate Meeting Services, Food and Beverage programs, and monthly employee appreciation events.• Manage budget for Food and Beverage program in Bellevue and employee appreciation events to ensure expenses are on target.• Plan and execute monthly employee appreciation… Show more • Manage vendor relationships to ensure Workplace Service programs are well executed and are meeting company needs per global program standards.• Partner with Experience Program Manager as local service lead for corporate Meeting Services, Food and Beverage programs, and monthly employee appreciation events.• Manage budget for Food and Beverage program in Bellevue and employee appreciation events to ensure expenses are on target.• Plan and execute monthly employee appreciation events for up to 200 attendees.• Coordinate complex calendar for the Bellevue office, supporting stakeholders with scheduling and logistical needs to deliver a seamless experience.• Oversee Bellevue Meeting Services program, working closely with meeting hosts to reserve rooms, set-up spaces, order catering, and provide additional support as needed.• Communicate with employees at all levels to support and troubleshoot service requests and handle sensitive needs with discretion.• Be the liaison for building management; coordinate maintenance, janitorial, and other building operations and services.• Maintain facility cleanliness, appearance and functionality, including common areas such as lobbies, conference rooms, and pantry in accordance with global facility maintenance programming standards.• Conduct quarterly desk and meeting room audits, including cleaning and repairing.• Create new and maintain existing process documentation as needed to ensure consistent programming and team operations.• Be a knowledgeable and helpful resource for our employee base, providing an outstanding employee experience in all interactions. Show less

Seattle, Washington, United States

Was responsible for ensuring tight coordination and communication between Temple staff, the community and any third-party vendors (catering, A/V, etc.) for all events, meetings, and other activities at Temple Beth Am.-Support the planning, coordination, and production of internal and external events (virtual & in-person) from inception to completion including luncheons, retreats, receptions, life cycle events, rentals, and fundraisers, serving 1,400 customers.-Coordinate in-person… Show more Was responsible for ensuring tight coordination and communication between Temple staff, the community and any third-party vendors (catering, A/V, etc.) for all events, meetings, and other activities at Temple Beth Am.-Support the planning, coordination, and production of internal and external events (virtual & in-person) from inception to completion including luncheons, retreats, receptions, life cycle events, rentals, and fundraisers, serving 1,400 customers.-Coordinate in-person, virtual and hybrid team meetings, managing technical and administrative elements, including distributing agendas and recording meeting minutes.-Manage administrative and budget logistics including vendor procurement, venue sourcing, catering, run-of-show, A/V needs, and timeline.-Manage public-facing and internal calendars to schedule meetings and coordinate events for multiple stakeholders and building rentals.-Develop, oversee, and maintain event registration pages using CRM software and other applications; managing site content, registration data, RSVP management and reporting.-Collaborate with internal stakeholders (Operations, Facilities, Marketing, Advancement, & Clergy) to develop and execute event plans.-Ensure facilities, equipment, permitting, food, physical set-up, and breakdown meet event requirements and comply with state and health department regulations.-Manage facility access for events, meetings, classes, and other activities by coordinating with security personnel.-Manage master building use calendar; inputting space requests from internal team members and external users, sending calendar invites to relevant staff.-Perform office administrative duties such as admit visitors, accept and sort mail and other packages, and answer the main phone line.-Purchase and manage supplies while tracking budget expenditures. Show less

Seattle, Washington, United States

-Collaborated with a team of radio dispatchers: coordinated internal communication, prioritized questions, solved problems, and dispatched staff, equipment, & supplies.-Set-up and ran logistics for a mass COVID-19 vaccination site in the City of Seattle at the Lumen Field Event Center, with the capacity to administer 20,000 doses a day.-Identified ways to improve communication between site operations staff & clinical workers, and wayfinding & flow for people getting their… Show more -Collaborated with a team of radio dispatchers: coordinated internal communication, prioritized questions, solved problems, and dispatched staff, equipment, & supplies.-Set-up and ran logistics for a mass COVID-19 vaccination site in the City of Seattle at the Lumen Field Event Center, with the capacity to administer 20,000 doses a day.-Identified ways to improve communication between site operations staff & clinical workers, and wayfinding & flow for people getting their shots.-Coordinated with Language Access Leads to provide interpretation services.-Provided daily radio distribution and training to 100 staff and volunteers.-Provided excellent customer service for patients, staff, and volunteers who lost personal items, including but not limited to items with personal information such as IDs and CDC dose cards, along with items of monetary value such as phones and wallets. Show less

Greater Seattle Area

-Planned 106 events with external organizations from initiation to closing, including site visits, needs assessments, ongoing communication, facility preparation, and day-of site management.-Produced 74 Town Hall Seattle events; coordinating between presenters, publicists and day-of site management.-Produced and hosted 65 virtual events, using the Crowdcast, Zoom, and YouTube live-streaming platforms.-Established and maintained interactions between Town Hall Seattle and rental… Show more -Planned 106 events with external organizations from initiation to closing, including site visits, needs assessments, ongoing communication, facility preparation, and day-of site management.-Produced 74 Town Hall Seattle events; coordinating between presenters, publicists and day-of site management.-Produced and hosted 65 virtual events, using the Crowdcast, Zoom, and YouTube live-streaming platforms.-Established and maintained interactions between Town Hall Seattle and rental clients, setting a professional and positive tone.-Coordinated project deliverables to maintain deadlines and tracked expenditures for budgeting.-Provided team leadership to manage events of up to 850 attendees and up to 200 performers with highly coordinated project delegation.-Identified ways to improve client and patron experience with post-event feedback. Show less

Seattle, Washington, United States

-Collaborated with a team of dispatchers to coordinate communication, prioritizing questions, solving problems, and dispatching staff as needed.-Resolved major incidents such as medical emergencies and lost children, ensuring public safety and well-being.-Coordinated communications for large events: Seattle/King County Health Clinic, Northwest Folklife Festival, Bumbershoot Festival

Seattle/Chicago

Worked in a variety of positions as a Stage Manager, Assistant Stage Manager, and Production Assistant.-Managed 5-6 shows per year, in theaters with capacity of up to 2,000 attendees.-Oversaw and ran rehearsals and performances while tracking technical elements and maintaining backstage areas.-Assisted running meetings by distributing agendas and recording meeting minutes.-Handled clear and concise communication to multiple departments through many channels including emails… Show more Worked in a variety of positions as a Stage Manager, Assistant Stage Manager, and Production Assistant.-Managed 5-6 shows per year, in theaters with capacity of up to 2,000 attendees.-Oversaw and ran rehearsals and performances while tracking technical elements and maintaining backstage areas.-Assisted running meetings by distributing agendas and recording meeting minutes.-Handled clear and concise communication to multiple departments through many channels including emails and reports.-Ensured rehearsals and performances were welcoming and created safe spaces so the artists could focus on their craft.-Seattle Companies: 5th Avenue Theatre, ACT Theatre, Book-It Repertory, Seattle Shakespeare, Taproot Theatre, and Village Theatre.-Chicago Companies: Emerald City Theatre Company, Navy Pier Entertainment, Stage Left Theatre, Steep Theatre, and Victory Gardens Theatre. Show less

Greater Seattle Area

Stage managed summer camps in 2015. Summer Studio Production Manager in 2016, 2017, & 2018.-Led daily/weekly production meetings, ensuring stage management and design interns understoodthe process and followed up on specific notes.-Oversaw rehearsals, designer runs, and final performances, providing feedback andfacilitating communication to interns.-Supervised and trained design team as well as stage management and design interns.-Served as direct supervisor and… Show more Stage managed summer camps in 2015. Summer Studio Production Manager in 2016, 2017, & 2018.-Led daily/weekly production meetings, ensuring stage management and design interns understoodthe process and followed up on specific notes.-Oversaw rehearsals, designer runs, and final performances, providing feedback andfacilitating communication to interns.-Supervised and trained design team as well as stage management and design interns.-Served as direct supervisor and mentor to stage management interns, providingoversight and detailed evaluation.-Managed props and costumes budget, distributed petty cash and reconciled receiptsand leftover funds. Show less

Greater Seattle Area

Maintained ACT’s excellent customer service to patrons attending productions in any of ACT's five venues. • Served as an assistant to the House Manager.• Worked as an official Greeter in the lobby. • Aided in facilitating seating and provided patrons with excellent customer service.• Assisted Front of House Staff with day of show tasks as needed.

Greater Chicago Area

Photogenic Inc. is a souvenir photography company that provides fully integrated photo solutions at major tourist destinations across the country. I worked at Navy Pier, as well as the John Hancock building 360 observatory.- Welcomed and directed guests through the line to the photographer- Took quality souvenir photographs for venue guests- Invited customers to view their photos and completed sales of souvenir photographs- Engaged in a friendly manner with all guests

Chicago, Illinois, United States

-Collaborated with stage management team and backstage crew. -Oversaw hospitality and safety for actors and backstage crew (set up dressing rooms, set-up water stations, glow/safety tape set, etc). -During performances, I was the "eyes and ears" backstage for stage manager (relay any issues that came up & problem solve), checked all top of show pre-sets, oversaw deck & wardrobe crew (scenic changes, prop hand offs, costume quick changes). -Worked with Union (Actors' Equity… Show more -Collaborated with stage management team and backstage crew. -Oversaw hospitality and safety for actors and backstage crew (set up dressing rooms, set-up water stations, glow/safety tape set, etc). -During performances, I was the "eyes and ears" backstage for stage manager (relay any issues that came up & problem solve), checked all top of show pre-sets, oversaw deck & wardrobe crew (scenic changes, prop hand offs, costume quick changes). -Worked with Union (Actors' Equity Association) Actors & Stage Managers as well as Union (IATSE) Stagehands. -Because the Owen theatre space is flexible, each production was different. -Additionally, outside groups rented the space and I acted as liaison between them & Goodman Theatre.2013-2014 Season:-Smokefall directed by Anne Kauffman (Sep-Nov)-New Stages 2013 (Nov-Dec): The Upstairs Concierge directed by Eric Ting & The Solid Sand Below directed by Jonathan Berry-Buzzer directed by Jessica Thebus (Jan-March)-God's Work performed by Albany Park Theater Project (March-April)-Ask Aunt Susan directed by Henry Wishcamper (May-June)-Cascabel performed by Lookingglass Theatre Company (July-Aug) Show less

Certificate

Bachelor Of Fine Arts - Bfa

Education record