Shane Williams Email & Phone Number

Belleville

Manage work related to applications for benefits administered by the Department as it relates to Employment Insurance (EI). Decisions include validation of information and documentation received from clients and employers, assessment of eligibility and entitlement to services and/or benefits, establishment of over/underpayments and life cycle management of files.

Stirling, Ontario, Canada

Belleville

Provide superior customer service to clients and general publicManage large amounts of inbound chats in a timely mannerFollow communication “scripts” when handling different topicsIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in the database in a comprehensible wayMeet personal/team qualitative and quantitative targets

Belleville, Ontario, Canada

Conducted internal/external security foot patrols of the building;Safeguarded against fire and safety hazards;Pedestrian and vehicle access control;Reported incidents to the Shift Supervisor;Documented security infractions;Answered the telephone;Provided general information and assistance;Issuing and receiving keys;Conducted routine searches; andPerformed other related duties as required

Stirling, Ontario, Canada

Canada

Army Communication and Information Systems Specialists provide fast, reliable wired and wireless communication and information systems using leading edge voice and data systems. They are also part of a larger team that provides Army units and the Canadian Armed Forces (CAF) with communication and information services throughout Canada and around the world. Army Communication and Information System Specialists expertly install, remove, operate, maintain and repair leading edge communication and information technology such as: Their primary responsibilities are: Wired and wireless communication and information systems, Radio, satellite and microwave broadband technology, Fibre and copper broadband technology, Voice and Data delivery services training.

Ottawa, Ontario, Canada

Canada

Infantry Soldiers are the Army’s primary combat fighters and are responsible for closing with and engaging the enemy. They are the core members of the Combat Arms team, which includes Artillery and Armoured Soldiers. Infantry Soldiers are capable of operating anywhere in the world in any environment – Arctic tundra, mountains, jungle or desert – and in any combination of arms, including airmobile and amphibious operations.The primary duties of an Infantry Soldiers are to: Expertly operate and maintain a wide range of weapons, including rifle, hand-grenades, light, medium and heavy machine-guns, and anti-tank weapons. Use sophisticated equipment for field communications, navigation and night-vision surveillance, Inspect and maintain weapon systems, vehicles, survival gear and personal defensive equipment, Participate in airborne operations, Operate with support elements such as fighter aircraft, tactical and artillery, Engage in unarmed combat, Employ camouflage and concealment, patrol, assault, defense, and escape-and-evasion tactics.

Ottawa, Ontario, Canada

Diploma, Customs Border Services

Customs compliance and border security have emerged as areas of national focus in public safety and global trade. Train for a career.

Diploma, Gardening & Landscaping