Shang-Chia (Sunjia) Tseng

Shang-Chia (Sunjia) Tseng Email and Phone Number

User Experience Designer at Optum @ Optum
Austin, TX, US
Shang-Chia (Sunjia) Tseng's Location
Austin, Texas, United States, United States
About Shang-Chia (Sunjia) Tseng

Portfolio: www.sunjiatseng.com

Shang-Chia (Sunjia) Tseng's Current Company Details
Optum

Optum

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User Experience Designer at Optum
Austin, TX, US
Website:
optum.com
Employees:
97827
Shang-Chia (Sunjia) Tseng Work Experience Details
  • Optum
    Optum
    Austin, Tx, Us
  • Optum
    User Experience Designer
    Optum Jan 2022 - Present
    Eden Prairie , Mn, Us
  • Optum
    Associate User Experience Designer
    Optum Jul 2018 - Feb 2022
    Eden Prairie , Mn, Us
    - Work in Agile process with an international team to craft and implement designs- Conduct user research to drive design decisions for prioritizing useful features on developing a new healthcare application.- Design user-centered interfaces for data-driven applications that empower healthcare systems to make strategical decisions- Validate the wireframes by usability testing and delivering UX recommendations to improve user experience- Present task workflows and high-fidelity wireframes to Agile team for communicating the ideal interactions of a user-friendly healthcare application
  • St. Jude Children'S Research Hospital - Alsac
    User Experience Design Intern
    St. Jude Children'S Research Hospital - Alsac May 2017 - Aug 2017
    Memphis, Tn, Us
    - Implemented various methods of research and review, such as competitive analysis, journey mapping, and usability testing to identify areas of frustration with online donations - Designed interactive, high-fidelity prototypes for mobile devices to help improve ease of use - Presented designs of mobile donation forms to developers and product managers in team meetings - Presented a business model with roadmap for an innovative tracking system for donor fundraising and awareness campaigns
  • Academia Sinica, Taiwan
    Research Assistant
    Academia Sinica, Taiwan Jun 2015 - Feb 2016
    Taipei City, Taipei City, Tw
    - Analyzed United Nations statistical data on aging, dementia, and Alzheimer's disease for designing social action plans - Coordinated and led monthly meetings with experts in psychology, human-computer interaction, anthropology, sociology and medicine to discuss the user experience in elder health care and to document solutions
  • Mec
    Media Analytics & Insight Specialist
    Mec Dec 2011 - Sep 2014
    London, London, Gb
    - Advised global retail clients on effective digital media touchpoints and strategies to increase sales and awareness- Analyzed consumer behaviors to report consumer insights, multi-screen usage, and brand identity- Achieved a 15% lift in client’s brand awareness by training staff on media planning and evaluation tools for strategic communication- Increased client spend by $300,000 each quarter by evaluating effectiveness of digital media campaigns and advising on digital marketing investments
  • National Cheng-Chi University
    Research Assistant
    National Cheng-Chi University Sep 2010 - May 2011
    台北市, Taipei, Tw
    Studied and organized bio-medical policies on National Science Council project: “The Processof Vaccine Creation and Adaption”.

Shang-Chia (Sunjia) Tseng Skills

User Experience Design Interaction Design Usability Testing Prototype Qualitative Research Quantitative Research Consumer Insight Web Analytics Social Listening Media Evaluation Market Research Python Microsoft Office

Shang-Chia (Sunjia) Tseng Education Details

  • The University Of Texas At Austin
    The University Of Texas At Austin
    Information Science/Studies
  • National Chengchi University
    National Chengchi University
    Sociology
  • National Taiwan University
    National Taiwan University
    Sociology

Frequently Asked Questions about Shang-Chia (Sunjia) Tseng

What company does Shang-Chia (Sunjia) Tseng work for?

Shang-Chia (Sunjia) Tseng works for Optum

What is Shang-Chia (Sunjia) Tseng's role at the current company?

Shang-Chia (Sunjia) Tseng's current role is User Experience Designer at Optum.

What schools did Shang-Chia (Sunjia) Tseng attend?

Shang-Chia (Sunjia) Tseng attended The University Of Texas At Austin, National Chengchi University, National Taiwan University.

What skills is Shang-Chia (Sunjia) Tseng known for?

Shang-Chia (Sunjia) Tseng has skills like User Experience Design, Interaction Design, Usability Testing, Prototype, Qualitative Research, Quantitative Research, Consumer Insight, Web Analytics, Social Listening, Media Evaluation, Market Research, Python.

Who are Shang-Chia (Sunjia) Tseng's colleagues?

Shang-Chia (Sunjia) Tseng's colleagues are Nana Kwame Kesse Amoako, Dorema Fullo-Villanueva, Maggie Phillips, Pmp, Michael Mockus, Shaeina S., Chandni Jaspal, Nunavath Raju.

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