Shannon Hunt Email and Phone Number

Sr. Project Manager Data Center Services (PayPal) • Program Leader communicating across multiple business and technology teams to successfully drive complex, globally diverse enterprise-wide strategic programs. • Created change management and approval processes for implementing network modernization (routers, firewalls, wireless access etc.). • Collaborate with business process workflow owners to document capacity requirements and impact of change decisions. • Own end-to-end capacity, IT asset, IT procurement and IT deployment processes. • Adhere to security and compliance and performed audits on IT infrastructure projects on a regular basis.• Develop, administer and maintain a hardware configuration database, ensured audit compliance. and took lead on asset variance report.• Manage two full data center builds in China including procurement, customs management, vendor management and deployment.• Serve as primary contact for escalations on staffing, bandwidth, or delivery issues.• Document standards, processes, and procedures in accordance with company policy and best practices.• Consistently and professionally communicate project progress, status, and risks to stakeholders, peers, supervisors, and executive sponsors.• Led GoPay Data Center Builds from beginning to end in short demand timelines, Jan 2021-Feb 2022• TIO space retirement: Vancouver, Denver, Cleveland, Austin, Feb 2022-Aug 2022• Led Chicago POP consolidation and closure, 2021-May 2022• Led Xoom ATL decommission and closure, Nov 2021-Jan 2022

Data Center Project Manager | Global Data Center Services & Logistics [LVS, SJN, DUB]Execute and Plan requirements with customers, to guide projects through the entire project life-cycle includingmanaging project schedules, identifying risks and clearly communicating them to project stakeholders. Provideprogram management from medium to large, complex, cross-functional projects, by streamlining handover to thecustomer. Oversee the teams who are responsible for the delivery of these portfolio projects. Serve as the primaryclient contact and escalation point for any staffing, bandwidth or delivery issues. Infrastructure Management, withina Corporate/Data Center environments

• Physically assist in moving and racking equipment as directed for special projects • Able to safely lift and move a minimum of fifty (50) pounds• High level of written and oral fluency in English• Must provide own transportation to work locations• Must be able to respond to any OnCall request within 1 hour• Able to update asset management data as required using scanners• Can effectively utilize the ticket management process• Able to Install/De-Install/Maintain servers, switches, routers, storage and other hardware• Able to cable systems (power/copper/fiber/other) correctly based on ticket requirements• Can communicate effectively in tickets, emails, to customers, management, and peers• Must work effectively with the other Milestone staff, and Milestone customers• Must be able to multi-task. Must be able to adapt to changing priorities.• Must be punctual and reliable.• Must have good organization skills. Neatness counts.• Must have good interpersonal skills for working in a team environment.• Must have good time management skills. Delivers a good quantity/quality of work• Able to prioritize and adapt to changing conditions or circumstances.• Able to operate material handling equipment - pallet jacks and forklifts if certified• Highly proficient with MS Office tools• Must be able to train other technicians

Hardware Planning, Site Preparation, Installation/Relocation/Decommission, Asset Management, Database Administration, Break-Fix, Upgrade Projects