Member of the Site Senior Leadership team, managing a team of personnel responsible for Regional Payroll & Benefits, Site Personnel and Contract Personnel Planning, Lean Initiative programs, and policy implementation.

Lead a fast-paced human resource team to recruit, onboard and support 500+ seasonal and front office staff. Handled all employee relations issues and matters. Investigate all complaints, from initial complaint through resolution. Processed and monitored all Leave of Absence documentation and procedures. Managed all email requests regarding employee relations, payroll or timesheet discrepancies and benefits questions. Established annual review process with management team. Coached managers on preparing and delivering reviews to employees to meet process deadlines. Conduct monthly audit of employee benefits billing to make sure all billing information is accurate and balances with employee contribution deductions. Managed the annual benefits open enrollment process by working with the Manage discipline and termination process to ensure consistency and regulation compliance. Facilitate onboarding process for all newly hired employees, background checks, new hire documents, to ensure system activation and schedule/timekeeping set-up. Ensure compliance of all HR legal policies and procedures. Manage all disability and workers compensation claims and successfully investigate, provide documentation and investigation findings to insurance company claim processors. Maintained multiple HRIS systems with employee information and timekeeping.

Implemented new processes in Human Resources department, new payroll system, established 401K and benefits programs. Planned, executed and trained employees for a successful launch of new benefits programs, payroll administration system and Safe Harbor 401k retirement plan. Researched options and pricing effectiveness, implemented and maintained new HRIS. Key member of the implementation team for to establish corporate rules and company processes for new Customer Record Management (CRM) software. Processed Leave of Absences and Worker Compensation claims and monitor notification and processing requirements. Processed all banking transactions, managed all Accounts Payable, Accounts Receivable, Payroll and tax filings. Managed updates of employee manual and onboarding processes, as well as all employment offers. Handled complete implementation of new payroll administration, new benefits offering package for employees and set up a new Safe Harbor 401k plan. Managed updates of employee manual and onboarding processes, as well as all employment offers. Key member of management team that implemented a new Customer Record Management software within the SalesForce platform. Additional day to day operating tasks in payroll, benefits administration and tax filings.

Recruited to build Human Resources department, guiding the startup and management of a full spectrum of HR operations, systems and programs. Played key role in ensuring the successful launch of the human resources department. Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, and new-employee orientation.Established & managed benefit broker relationships, annual benefit cost review negotiation.Established & maintained HR policies and procedures to meet compliance and legislative updates and amendments.Drove the recruitment process by working with management on hiring needs, skill set requirements, job description, advertisement, interview process through management approval and presentation of employment offers. Managed annual renewal process; develop orientation, training and incentive programs. Manage leave-of-absence programs and personnel records; administer benefits enrollment.Fostered a teamwork/open-door environment conducive to positive dialogue across the organization. Personal efforts were cited as a main force behind the US office's employee-retention rate of 90% within an industry where high turnover is the norm.Negotiated salary offers and sign-on bonuses/relocation packages annually at both the exempt and nonexempt level.Provided Senior management with all compensations reporting, pay increase budgeting reporting and processingReduced benefits costs by negotiating with brokers, in a time when 20 -25% increases were the norm. Revised job descriptions across all levels and categories. "Shadowed" and interviewed employees to construct an accurate picture of the duties and skills required for each position.All companywide Stock Administration, implementing new software and bringing the grant, exercising process completely electronic.Managed, maintained all employee records in multiple HRIS systems.