Shania Davis Email & Phone Number

New York, United States

116 Wooster Street New York, Ny 10012

•Streamlined the process in which customer orders are handled greatly reducing wait time and increasing customer satisfaction. •Consistently meets sales goals and made 18% of the stores sales as the top seller for 2020• Seeks out effective solutions for difficult customer queries and creates a positive customer experience. • Coordinated with a team to ensure the best service for al customers.

New York, United States

• Requested ad previews in preparation of campaign launch for client’s final approval.• Assisted in campaign preparation by creating advertiser profiles and pixels in DSPs Xandr and The Trade Desk. • Submitted insight requests to the analyst team in order to present clients with relevant campaign results.

Greater New York City Area

• Researched local artists.• Booked artists for upcoming show dates.• Acted as a liaison between artists and the venue.• Discussed show details with artists other the phone.

Greater New York City Area

• Efficiently issued wristbands so that patrons could gain access to the festival.• Managed high volumes of attendees reducing wait times.• Problem solved ticketing issues quickly resolving patron issues.

Greater New York City Area

• Developed the special events department expanding services offered to clients. • Met with potential clients to discuss services that we can offer to help them create engaging events. • Worked with the booking team to strategically pair one of our artists with a brand. • Researched local artists in order to identify potential partnerships.

Greater New York City Area

• Served as a booking intern.• Researched potential clients for future shows using SoundCloud and other media platforms.• Updated weekly Spotify and SoundCloud playlists.• Prepared for booking calls with potential clients.

Greater New York City Area

• Served as a marketing intern.• Built a marketing campaign for a nationwide tour.• Researched sponsors for the nationwide tour.

New York,New York

• Assistant to the head of the marketing department.• Organized marketing assets for upcoming events.• Maintained ticketing links using Ticketfly.• Captured patron information for mailing list.• Responded to inquiries over the phone.

Greater New York City Area

• Served as a licensing intern.• Prepared songs to be licensed for use in digital formats.• Researched songwriter and publisher information using various music catalogue databases.• Updated databases of musical catalogs.

New York New York

- Organized donor contact information, actor head shots, and subscription mailers.- Attended to patrons over the phone.- Acted as a liaison between the administrative office and the box office.

Data Analytics

• Completed over 200 hours of workshops building a foundation in data analytics fundamentals. • Highlighted key metrics from New York City.

Bachelor Of Music, Music Business