Shaniece Edwards Pfso Email & Phone Number

Tower Isle, St. Mary

• Manage and coordinate operational activities to satisfy clients’ needs• Provide direction on activities over the parishes of Portland, St. Mary and Portland• Supervise and provide leadership within the three parishes• Liaise with and maintain positive working relations with clients• Enhance and maintain service Quality to clients• Monitor and manage regulatory requirements inclusive of company policies• Manage Employee relations

1-7 South Camp Road, Kingston Cso

1-7 Guardsman Armoured, Kingston CSO• Manages three Department- Technical Command Center, Central Monitoring Station and the Duty- Staff compliment of over 200 + 6500 guard force.• Manages group vehicle fleet of over 1000 vehicles to include motor cycles, cars, vans and trucks.• Manages Duty Offices Island-wide (Jamaica)• Contractor & Staff Management• Develop KPIs, Matrices’ and schedule to capture, encapsulate, measure, monitor and use as compass for the department• Plan meetings, trainings, sensitization, coaching and follow-ups• Project Planning and Management• Coordinating the facilitation of operations, initiatives, programs and synchronize with the Group of Companies major operations• Analysis of data and trends used to drive decision-making.• Uses subject matter expertise, provides guidance, execute real time changes between both internal and external clients in support of customer experience and client expectations.• Training of island wide- Central Command Centre and Armed responders• Manages budget and implement cost benefit strategies.• Drafting and Implementing programs, policies and procedures• Evaluating and reviewing systems, procedures, policies and programs• Maintain and aligns the department to the vision, mission and Strategic objectives of all other departments, companies within the Guardsman Group of Companies.• Excellent customer service skills• Project Management- Initiating, Planning, Executing, Quality Control and Completing.

2-4 Emmaville Kingston Cso

• Manage Central Command Centre and Field Operations • Manage the oversee operation of shift.• Use MS Office Suite to provide shift report for upper management Projects- intra-day operation, client-based report, periodic reporting and ad-hoc reporting.• Provide support of internal and external clients regarding staffing, service related issues, client and asset protection and monitoring, escort and standby services.• Create Incident and Accident templates for Investigating and Reporting.• Established contingency manuals and Standard Operating Procedures for numerous departments. Impeccable attention to detail▪Demonstrated ability to ensure compliance, monitoring of assets, and making rapid notifications via mass communication tools▪Knowledge of security operations/procedures and analytical products ▪Ability to assess and evaluate situations effectively ▪Ability to identify critical issues quickly and accurately. Ability to create work schedules as well as trouble shoot system software's.

2-4 Kings Street, Kingston

• Inmate/ Ward Management• Search Procedures• Elements of Psychology• First Aid• Penal Court Procedures• Report Writing• Introduction to Criminology• Control & Restraint• Calculation of Sentence• Security Methods• Voice Procedure• Legal Instruments• Critical Thinking

editing and reporter

Bachelor Of Science (B.Sc.), Security Administration And Management

Course- Project Management

Course- Supervisory Management, Supervisory Management

Port Facility Security, 1

I am a port facility security officer certified by IMO

5 Cape Subjects Certificate In Social Sciences, Social Sciences

High School Diploma And 9 Cxc Subjects

Course- Occupational Safety And Health (Osh)