Shaniece Pugh Email & Phone Number

United States

New York, United States

New York, United States

Brooklyn, New York, United States

Greater New York City Area

Richmond, Virginia

-Make business decisions that are financially responsible, accountable, justifiable, and defensible in accordance with Enterprise values, policies and procedures.-Recommends changes in products, service, and policy by evaluating results-Meet the needs of customers and generate new ones-Create relationships with customers to better understand their needs before the transaction is done-Educate customers in debt on our protection products/coverages and help find the right ones that… Show more -Make business decisions that are financially responsible, accountable, justifiable, and defensible in accordance with Enterprise values, policies and procedures.-Recommends changes in products, service, and policy by evaluating results-Meet the needs of customers and generate new ones-Create relationships with customers to better understand their needs before the transaction is done-Educate customers in debt on our protection products/coverages and help find the right ones that fits their needs-Carefully go over legal documents/contracts with customers-Resolve customer complaints ensuring they are leaving Enterprise completely satisfied-Analyze my own sales performance each day and observe and study new ways to always improve-Meet monthly sales goals by creating different unique approaches -Communicate regularly with other managers Show less

 Assist customers with sales  Answer questions about products and merchandise. Maintain merchandise flow, filling, and presentation standards throughout the store and the stockroom.

 Quickly rose to Full Time and then to Division Advisor  Overlooked my entire floor on the cash register team and the sales associates  Met the needs of customers and generated new ones Personal shopped one on one with customers while recommending promotions or new products based on their preferences  Investigated and resolved customer complaints Operated face to face customers and employees transactions fast and efficiently with no discrepancies Maintained… Show more  Quickly rose to Full Time and then to Division Advisor  Overlooked my entire floor on the cash register team and the sales associates  Met the needs of customers and generated new ones Personal shopped one on one with customers while recommending promotions or new products based on their preferences  Investigated and resolved customer complaints Operated face to face customers and employees transactions fast and efficiently with no discrepancies Maintained appropriate cash limits while processing cash, checks, traveler checks , credit and debit cards, gift cards and discounts Trained new employees on how to conduct customer transactions Ensured Stock room was organized and maintained a clean presence Handled inventory and allocating incoming shipments Created Daily Action Plans, Daily Work Schedules and training plans for New Hires Met store goals by having a sense of urgency and determination Did store checks to make sure quality and quantity of merchandize the shop floor was in good condition. Show less