Responsible for creating a collaborative and thriving environment for members, leading brand partnerships, and community engagement, while ensuring smooth day-to-day operations with a focus on stakeholder management and employee engagement.- Leading on partnerships between corporate and nonprofit organisations, driving change programs that align with organisational goals and foster a high-performance culture.- Training of team members in the following areas: customer service and hospitality, community building, health and safety, technology and IT support, and facilities management, ensuring alignment with overall performance management strategies.- Collaborating with cross-functional teams in the Data and Product departments to ensure seamless technology integration and alignment with business goals, supporting organisational design initiatives.Working with designers and developers to implement proposed improvements that have optimised our CRM and identifying and implementing operational improvements across all FOUNDRY locations, with a focus on employee relations.- Adapting communication strategies to effectively engage with both members and stakeholders, ensuring clear and relevant messaging for diverse audiences, and supporting the broader employee engagement strategy.- Creating engaging and impactful content for both external and internal platforms, contributing to the organisation’s stakeholder management and brand-building efforts.- Introducing new efficiencies and streamlined processes within the IT department to enhance productivity and overall operations, aligning with the goals of a fast-growth technology organisation.

Authentically You is a holistic business offering guided sound meditation and wellness products to support physical and emotional well-being. Authentically You emphasize quality experiences, community engagement, and continuous improvement, aligning their offerings with best practices in employee engagement and organisational health.- Collaborated with the NHS to gather and implement user requirements, ensuring a seamless design process that aligned with organisational goals and improved overall user experience.- Managed an E-commerce website, overseeing business development, sales, customer engagement, and innovation to drive growth and enhance performance metrics.- Led product strategies by reviewing product metrics and driving product development, with full responsibility for UX/UI, A/B testing, and the rollout of new functionalities on a weekly basis.-Designed and delivered guided meditations for corporate spaces, retreats, and private events, effectively tailoring communication on the importance of breathwork and meditation to diverse audiences.- Successfully negotiated contracts, expanding product sales across London, Spain, and the Netherlands, and contributing to broader business development initiatives.- Managed and trained teams, enhancing the booking system to improve user experience and align with the goals of a fast-growth technology organisation.

- Conducted competitor analysis, delivering actionable recommendations within a tight 2-week timeframe. which included budgeting, resource allocation, and ordering.- Collaborated with international brands to secure production companies and stock for a two-day installation. Maintained regular progress updates to the CEO, ensuring transparency and alignment with the brand's vision, all while adhering to budget constraints.- Designed and project-managed monthly window solutions for luxury brands, overseeing budgets ranging from £20,000 to £150,000 for a 4-week duration. Fostered transparent communication with brands, building trust and satisfaction.- Led promotions on Brompton Road, collaborating seamlessly with in-house marketing, buyers, and production teams. Thoroughly reviewed technical drawings and fire certificates, showcasing meticulous attention to detail and compliance awareness. Proactively identified and addressed potential issues or risks in builds and installations.

- Led and trained a dynamic team of 12, integrating agile working principles to enhance adaptability and collaboration. Provided training for new product launches and store-wide initiatives, conducting daily stand-ups and planning sessions to ensure alignment and smooth integration of agile methodologies.- Collaborated closely with team members facing challenges, offering tailored coaching and performance management. Successfully guided these team members off extended probation, enabling them to excel in their roles.- Took charge of the creative direction for shop fittings, showcasing creativity and design skills. Developed compelling PowerPoint presentations, mood boards, and planograms for monthly guidelines, which were rolled out across all stores in England.- Produced and shared weekly financial reports with senior staff, providing key insights that supported transparency and informed decision-making.- Organised logistics with external production teams for installations and deliveries, demonstrating expertise in coordinating complex efforts efficiently.