Biodesign is an interactive course of study providing students with hands-on experience in medical device innovation; we are pleased to be embarking on our 5th year offering this course. "Teach Engineers to collaborate and think more like Clinicians and Patients and teach Clinicians how to articulate their needs to Engineers." Yes! Humbly, the first nurse appointed to the engineering department at Case! Inter-professional education is key, and my university is leading the way!

I am a Consultant/Content Developer (Independent Contractor) for hire providing nurse advocacy expertise, patient advocacy, practical infection prevention and control education & training for communities, businesses, and healthcare professionals.

Three years of residency in quality improvement training and coaching for medical and nurse practitioner residents on the development and implementation of quality improvement work.- Assisting clinical staff nurses in developing and implementing quality, evidence-based improvement projects- Continuing research efforts in patient hand hygiene, geriatrics, transitional care- Learning and applying knowledge and methods of health care improvement for the care of… Show more Three years of residency in quality improvement training and coaching for medical and nurse practitioner residents on the development and implementation of quality improvement work.- Assisting clinical staff nurses in developing and implementing quality, evidence-based improvement projects- Continuing research efforts in patient hand hygiene, geriatrics, transitional care- Learning and applying knowledge and methods of health care improvement for the care of veterans- Innovation and continuous improvement of healthcare within and outside of VA- Teaching health professionals about quality improvement and patient safety- Performing scholarly activities that contribute new knowledge to the quality and value of healthcare- Human-centered design training for research and innovation- Hand hygiene improvement and implementation strategies Patient Hand Hygiene Implementation Strategies Performance Improvement Measures for Healthcare Workers' Hand Hygiene- Green Belt Project: Utilization efficiency of mobile computer technology at the Cleveland VA Medical Center to improve patient care (Project Lead) for primary care clinics, specialty clinics, acute care inpatient, and community long-term care settings - Liaison between Office of Information and Technology, Chief Informatics Officer, and clinical end-user needs assessment for $1M contract for new systems- Systems design for Workstations on Wheels technical issues and equipment use reporting Show less

Trained and certified to follow Good Clinical Practice and complete trial-specific training to provide alternative-site visits for subjects enrolled in clinical trials. I provided source documentation for each visit and a variety of clinical services, including assessments, injections, infusions, and blood draws.

Donald and Barbara Jonas education funded grant promoting leadership among nurses. Responsible for assisting with the ongoing development and implementation of the Nurse Organization for Veteran Affairs National Mentoring Program.Spoke in the General Session of the 35th Annual Nurse Organization for Veteran Affairs Conference following VA Secretary Robert McDonald's Keynote Address to unveil mentoring program.Continue to serve on National Education Committee for NOVA.

Responsible for:- Patient care- Customer service- Charge nurse duties for a 36-bed, fast-paced, pre and post-surgical telemetry unit- Admissions and discharges- Admissions nursing history and physicals, - Continuous updating of patient plan of care as needed, - Providing care for patients of various services, including but not limited to Orthopedic, Vascular, ENT, - Plastics, Cardiothoracic, General Surgery, and Podiatry, - Communication with… Show more Responsible for:- Patient care- Customer service- Charge nurse duties for a 36-bed, fast-paced, pre and post-surgical telemetry unit- Admissions and discharges- Admissions nursing history and physicals, - Continuous updating of patient plan of care as needed, - Providing care for patients of various services, including but not limited to Orthopedic, Vascular, ENT, - Plastics, Cardiothoracic, General Surgery, and Podiatry, - Communication with interdisciplinary team members and family regarding patient care and planning, - Participation in various in-services & workshops regarding equipment and surgical patient care, education of patients for hospital and home care pre/postoperatively, assessment and documentation of patients' conditions - Reporting and providing intervention for patients' change of status not just limited to abnormal lab values, tests, surgical sites, neurovascular checks, intake and output, vital signs - The careful monitoring of the patients' condition before, during, and after bedside procedures and consulting with physicians as needed.Expert at managing co-morbid conditions. The recipient of 3 years of “Outstanding” nursing proficiency reviews and competencies.Unit Practice Council Secretary 2013 and Co-Chair (2011, 2014-2015)Ally’s Committee member to LGBT Veterans & Employees Organization at the Cleveland VA (2013-2014)- Helped develop and implement a program supporting the LGBT group within our organization by fundraising and having a program to demonstrate cultural sensitivity to co-workers and veterans.Nursing Research Council 2013-currentFounder and Chief Editor of “5 on the A-Side” quarterly newsletterSurgical Unit Wound Care Champion, January 2011-June 2015Comfort Scale (Research), January 2011-April 2012Call Light Improvement Project, February 2012-March 2012Unit Clinical Preceptor 2009-June 2015 Show less

Responsible for assisting and independently coordinating patient services and procedures for multiple patients at non-VA facilities. This includes: - Contacting and scheduling patient appointments for procedures and tests- Following up with the facilities for medical records and needed information- Patient follow-ups- Ensuring bills are sent to fee-basis- Updating of department's patient-tracking SharePoint sites- Calculating and updating monthly meeting… Show more Responsible for assisting and independently coordinating patient services and procedures for multiple patients at non-VA facilities. This includes: - Contacting and scheduling patient appointments for procedures and tests- Following up with the facilities for medical records and needed information- Patient follow-ups- Ensuring bills are sent to fee-basis- Updating of department's patient-tracking SharePoint sites- Calculating and updating monthly meeting tracking reports- Compiling data into reports, including the VA telephone triage system- Reporting abnormal medical record findings of outsourced patients to RN staff- Establishing and maintaining positive interaction in daily interdisciplinary discharge meetings - Assisting Patient Care Coordinators (RN staff), Nurse Manager, and Patient Transfer Chief as needed Show less

Responsible for working Day/Night rotation on a 24-bed Medical-Surgical Telemetry unit per 12-hour shift. This includes the duties of patient care, telemetry monitoring, documentation, chart review, assessment, documentation, interdisciplinary team member interaction, family, and patient education.

Home-based business as a customer service sales representative, specializing in providing assistance in retail sales via internet and phone. Promoted after two months of being a Brand Ambassador to a Program Expert, where I performed supervisory duties such as taking escalated phone calls, assisting staff members in a chat environment, training staff on Standard Operating Procedures and providing feedback to staff about calls.

Responsible for assisting customers with insurance policy changes and inquiries while abiding by state-specific guidelines.

Responsible for resolving customers' credit card inquiries, product sales, and assessing customer credit risks.