Shani Wilson, Pmp Email & Phone Number

Atlanta, Ga, Us

Charlotte, Nc, Us

•Highly accomplished Enterprise Product Manager III with a demonstrated companywide cost savings of $937k with a projection of $1.2M. •Seasoned in leading end-to-end product lifecycle management, from ideation to launch and post-launch optimization. o Compliant decommissioning of current archival system / backlog containing over 500 applications, and implementation of a new archival solution o Financial reporting to through Value Reporting Services to highlight companywide cost savings of $937k with a projection of $1.2M. o Created and implemented interdepartmental escalation workflow creation •Lead risk mitigation efforts that resulted in 90% legal compliance and legal case reduction•Skilled in managing cross-functional teams and fostering collaboration among stakeholders to achieve product excellence•Manage product backlog and define Sprint goals together with Scrum Team•Strong leadership, communication, and problem-solving skills presented Bi-Weekly and Quarterly to company leadership for project status updates

South Jordan, Ut, Us

• Assist in the creation, development, and implementation of the Client Contact Center set to assist Real-Time clients with escalated issues • Enterprise escalation strategist for both Real-Time and Batch clients • Instrumental in reducing contractual Service Level Agreement (SLA) breaches, while providing optimal service for clients • Implemented internal change management policies and documentation requirements to track various issues and better assist clients • Track and leverage progress metrics via SLA’s, ServiceNow reporting, and various technical applications to drive recommendations on scope adjustments to senior leadership via weekly and monthly reports

Atlanta, Ga, Us

• Lead strategic and accurate plans for the $1M implementation of Emory’s enterprise virtual desktop and meaningful use compliant documentation software • Go – Live technical lead for the implantation of Nuance Dragon Medical voice dictation software into two major Emory hospitals and 32 outpatient departments • Provided leadership and representation on executive committees, served as communications specialist for physician stakeholders • Supported the identification, analysis, and interpretation of trends and patterns in data sets to help determine clinical priorities, initiatives, and to measure the effectiveness of these initiatives • Develop curriculum for clinical information and communications systems, and provide education for new current and new physicians • Application testing and workflow analysis with optimization for optimal use for physicians

Chicago, Il, Us

Phoenix, Az, Us

• Exceeded 776 regional office inventory expectations by developing effective monitoring programs that aided in the capturing of lost and stolen moving equipment• Contributed by becoming a subject matter expert while offering train the trainer, remote, and onsite technical support within U-Hauls applications and applicable databases

Atlanta, Georgia, Us

• Go-Live lead in the successful implementation and workflow integration of Dragon Medical Voice Dictation into Hughes Spaulding Hospital• Assembled the evaluation requirement gathering, documentation, and implementation of Dragon Medical Voice Dictation that exceeded stakeholders projected outcome• Revamped the deployment of the application that improved acceptance rates by customizing training materials, visual aids, crossed institutional healthy usage competitions, creation of super users, and newsletters for optimizations • Achieved meaningful and efficient cross departmental relationships while acting as a project liaison between leadership, information security, learning services, and clinical customers

Oakland, California, Us

• Facilitated in the successful adoption of the state regulate health policy system by optimizing the workflow design and assessment with documentation tools (Visio)• Executed a cohesive product with the collaboration of Ancillary/User representatives, design teams, and other staff using data collection tools to acquire change management success• Backed up operations teams with skilled administrative management, smoothly handling all paperwork requirements• Coordinated effective logistics plans for teams and supplies needed during day-to-day operations and special projects.

Chicago, Il, Us

Chevy Chase, Md, Us

Bachelor'S Degree, Health Informatics

Associate'S Degree, Pre-Nursing Studies