Shanjida Hannan Popy, Cdcs Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

• Provide premium service in all aspects of the Trade Finance operational workflow including the completion of Letters of Credit, Guarantees and Documentary Collections and ensuring service delivery standards are met or.
• Point of support for all Letter of Credit and Guarantee operational escalations
• Responsible to meet monthly Key Performance Indicators and to participate in Payments and Trade Operations Quality Initiatives.
• Responsible for effective relationship management of all partners, including, but not limited to Banks Brokers & Exchange, Personal & Commercial Banking, Capital Markets, IT, and Products/Sales Management teams
• Referral point for service partners in all businesses throughout RBC for processes relating to the issuing and advising of L/Cs, Guarantees and Documentary Collections
• Track service gaps/client impact errors, performing root cause analysis as required closing gaps, improving service and optimizing operational efficiency

Edmonton, Alberta, Canada

• Meet with clients to determine needs; analyze financial status; and recommend loan products to provide solutions.
• Research and evaluate the loan applicant’s financial status, references, credit history, and ability to repay the loan.
• Maintain an active knowledge of loan products, including continuous training on those products.
• Utilize professional judgment to determine the potential risk of the borrower based on the documents and information provided.
• Double-check the documentation and information provided to help prevent fraud.

Dhaka, Bangladesh

• Work with clients to understand their trade financing needs and provide appropriate solutions.
• Prepare and review documentation and proposals related to letters of credit, guarantees, and export finance.
• Acceptance of back to back L/C and implement those through SWIFT.
• Responsible for addressing discrepancies to the parties involved through SWIFT.
• Issue Shipping Guarantees as per clients' requirements.
• Manage and maintain relationships with clients, other banks, and financial institutions.

Dhaka, Bangladesh

• Manage a wide range of banking services, including opening and maintaining customer accounts and ensuring that all customer inquiries and complaints are handled promptly.
• Cross-selling bank products (loans, credit cards, and deposit products).
• Assess loan applications, analyzed financial information, and determined creditworthiness of borrowers, tracking the performance of approved loans, ensuring that the borrower is making timely payments, and identifying.
• Develop and maintain relationships with high net worth customers, offering specialized financial services and providing them with banking services and solutions tailored to their needs.

Dhaka, Bangladesh

• Manage strategic planning, budgeting, financial forecasting, and reporting.
• Assist in the preparation of financial reports, including expenses' eligibility, prior approval, and adherence to policies and procedures.
• Interact with the bank's lawyer and legal department in order to obtain a smooth legal opinion.

Master Of Administration In Leadership, Administration & Leadership, 79.5%

Master Of Business Administration - Mba, Finance, Cgpa: 3.53 (On The Scale Of 4.00)

Canadian Equivalency : Master's degree (WES Certified)

B.Sc. In Electronics And Communication Engineering, Electronics And Communication, Cgpa: 3.39 (On The Scale Of 4.00)

Canadian Equivalency : Bachelor's degree (four years), WES Certified

Higher Secondary Certificate, Science, Gpa- 4.90 (Out Of 5)

Secondary School Certificate, Science, Gpa- 4.75 (Out Of 5)